Customer Security Notice on CVE-2014-0160 / Heartbleed Disclosure

The engineering team at Twilio has been working to assess the impact for our customers in the wake of April 7th’s disclosure of CVE-2014-0160, known…Full Article

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Building For The Enterprise: Introducing Twilio Client’s Global Low Latency Improvements for WebRTC, New Recording Capabilities

The quality of a voice call is the critical element when it comes to the caller’s experience and one of the largest issues impacting IP…Full Article

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Global Reach from Australia to Hong Kong: Announcing Twilio SMS Numbers in Six New Countries

One API with global reach – that’s our mission as we continue to expand capabilities around the world for you to reach customers wherever they…Full Article

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Twilio Brings the Power of Communications to IBM Cloud Platform, Codename: BlueMix

Twilio is joining forces with IBM to bring voice, messaging, and VoIP functionality to developers on the IBM Cloud Platform. Today, IBM announced the open…Full Article

Discover The Full Power Of Twilio With New API Explorer Updates

Everything built here at Twilio aims to provide the best tools for developers to get the job done. From Helper Libraries to the API Explorer,…Full Article

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Introducing The Expanded Twilio Partner Program

In August of 2011, TalkDesk was just an app Tiago Paiva (pictured right) built for our Twilio Client Competition. Tiago won the competition and flew…Full Article

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Apply for Twilio Heroes: Soft Skills Developers Need to Succeed

At Twilio, our mission is to enable developers to change the world of communications forever. Software developers are the force behind building the future of…Full Article

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Twilio Expands Messaging in Europe Plus New Numbers From Hawaii to Alaska

Today kicks off the inaugural TwilioCon Europe in London, and no better way to start than with exciting news for our European community. Today we…Full Article

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TwilioCon 2013: Announcing Picture Messaging, Price Drop, Business Critical Apps and More

Today kicks off the third annual TwilioCon, a gathering of the people who are redefining human interaction in every area of business, social good and…Full Article

Twilio Security

4 Best Practices For Securing Your Twilio App

You probably hear a lot about security, and you may have even put a great deal of time and thought into securing your Twilio app.…Full Article

Billing Incident Post-Mortem: Breakdown, Analysis and Root Cause

Twilio experienced an incident with its billing system on July 18, 2013. Although we’ve shared how the incident unfolded, and the impact on our customers,…Full Article

Billing Incident Update

At 3:28am PDT/10:28am GMT, our monitoring systems reported an anomaly in our billing systems, which resulted in erroneous credit card charges and in some cases…Full Article

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Announcing Twilio Two Factor Authentication In The Account Portal

Security is essential when scaling your business. As you expand your user base, hire, and ship, you become responsible for more and more sensitive information.…Full Article

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Remembering a Friend – Jeffrey McManus

When we were starting Twilio in 2008, the notion of a developer platform business was pretty far out there. When we were looking for advice,…Full Article

A Letter to our Customers, the DOers

The world of communications is undergoing the largest change since the invention of the telephone. What was once stagnant, expensive, and esoteric – an industry…Full Article

Congrats To The Twilio-Powered Companies Named on CNBC’s Disruptor 50 List

There are companies who are not only changing the way we do business, they’re changing the way we interact, share information, shop, eat and travel.…Full Article

Customer Service Solutions with Twilio: Build Your Call Center Your Way

Throughout the years, we have identified that many of our customers are using us to power their customer service needs. Today, we are very excited…Full Article

Twilio for KDDI Web Communications Now Live, Serving the Japan Market

In October we first shared the news of our partnership with KDDI Web Communications to bring the Twilio API to the Japanese developer community. Today…Full Article

Twilio Teams Up With Nonprofits To Help Fight Human Trafficking

For human trafficking victims, the key to rescue is communication. We’ve teamed up with the Polaris Project, Thorn, and Salesforce.com to build a new avenue…Full Article

Teach Your Old Box New Tricks: Introducing SIP from Twilio

Today, we are happy to announce <Sip> from Twilio, allowing companies to receive incoming calls by connecting Twilio to their existing SIP infrastructure. This new capability…Full Article

Why Two Factor Authentication Should be a Part of Your Security Plans for 2013

Cyber security heats up this week at the RSA Conference with more than 20,000 people in San Francisco discussing President Obama’s recent executive order, the…Full Article

Ducksboard for Twilio: A New Way To Monitor Your Twilio Metrics

A few months ago we released our Usage API, which allows developers to make a single API request to get their usage stats for a…Full Article

Our Mobile SDKs Just Got Better: Twilio Client iOS and Android updates

Today, we’re updating our iOS and Android Twilio Client SDKs. In addition to performance improvements, this release adds support for ARMv7s on iOS and x86…Full Article

Unlock the Potential of Queue with the Press of a Button (or two)

In September we introduced you to <Queue>, a simple way to build and manage call queues with just a few lines of TwiML. Queue gives…Full Article

Reshaping the Contact Center for a New Era of Customer Interactions

With contact centers facing increasing requirements for agility, flexibility and cost reduction—along with an increasingly sophisticated customer—the time to consider moving to the cloud is…Full Article

InTooch Lets You Easily Connect With New Contacts via Twilio SMS

Co-founder and CEO Julien Salanon was working for AOL Europe when he decided on a whim to attend Mobile World Congress. When he arrived, he…Full Article

TwilioCon Keynote Videos Live: Jeff Lawson and Evan Cooke

This past October, TwilioCon 2012 brought together the DOers and the developers building the next generation of communications. It was incredible to gather all these…Full Article

The Knight In Need of A Kivik: A Twilio Intern’s IKEA Hack

This is a guest post by Matt Auerbach, a Twilio intern alumni, detailing his IKEA hack. Matt is a junior at Boston University studying Computer…Full Article

WebRTC for Twilio Client Now Available

Twilio Client just got better! Today, we are happy to announce general availability of Twilio Client with WebRTC; only a few days after Google Chrome…Full Article

CU Wireless Brings Secure Mobile Banking To Customers with Twilio SMS

Credit unions are known for great rates—but not necessary great technology. The mission of CU Wireless, a subsidiary of Maps Credit Union, is to change…Full Article

Dynamic Extensions for Customer Support Follow Ups using Return2Me

We’ve all be there–Weeding through a labyrinth of menu options before we FINALLY get a support rep on the phone. Often, the feeling is fleeting, as…Full Article

Teaming up with KDDI Web Communications to Bring Twilio to Japan

Following the launch of Twilio Voice-enabled phone numbers in Japan,  we’re excited to announce today an exclusive partnership with KDDI Web Communications (KWC) in Japan. It’s…Full Article

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Premium Support for 24/7 Help From Twilio

All customers are different, and so are their support needs. Last week, we announced three new paid Premium Support plans for those customers who need…Full Article

Lyft Delivers Safe Rides and Easy Communication with Twilio API

Creating Lyft was a natural evolution for Zimride, a ride-sharing company that uses social networking to connect passengers with like-minded drivers for road trips. Lyft,…Full Article

Sip from Twilio is here, Sign up for the Beta

You shared your enterprise challenges with us and expressed what you wanted, and we listened. Today we are opening beta of the latest <Sip> from Twilio…Full Article

TwilioCon 2012: Jeff Lawson Introduces the Newest Twilio Products with Global Reach

TwilioCon 2012 kicked off today with an opening keynote from our CEO Jeff Lawson, sharing the story of where we’ve been, where we’re going and…Full Article

Ovation Technologies: Empowering Small Businesses to Hire the Best

When it comes to hiring, small businesses often find themselves hopelessly outgunned. While large companies have the resources to blanket the Internet with job posts,…Full Article

Precision Polling Offers Fast, Accessible Polls with Twilio’s API

Shortly after the 2008 presidential election, Gaurav Oberoi, a technologist and successful entrepreneur, agreed to do some research for a friend who was launching a…Full Article

Meet Queue: A New Twilio Verb To Simplify Call Queues

Today we introduce you to <Queue>, the newest member of the Twilio family. This new verb allows developers to build a call queue in just…Full Article

Philadelphia Police Department Fights Crime With Twilio SMS

The Philadelphia Police Department is the nation’s oldest municipal agency—and one of the most forward thinking. In March, the department decided to empower residents to…Full Article

Announcing Beta Phone Numbers in Five New Countries

We’re very excited to open up public beta for five new countries, expanding Twilio capabilities to more developers across the world. Starting today, developers can…Full Article

TrialX: Unlocking Clinical Trials with Twilio API

For patients coming to terms with a new diagnosis or a reoccurrence of their disease, clinical trials represent a rare form of hope. For doctors,…Full Article

GameChanger: Record Real-Time Amateur Sports Scores via Twilio SMS

On any given day, tens of millions of people—adults and kids alike—lace up their athletic shoes and head to their local parks and gyms to…Full Article

The Key to Phone Verification is a Good User Experience

At Twilio, it’s an article of faith that phones have an increasingly central place in our lives. This means it’s also increasingly important that all…Full Article

TaxiMagic Builds an SMS Dispatch System Powered by Twilio

TaxiMagic was founded with the simple idea of making it easy to hail a cab. We’ve all been there: standing on a city street fluttering our…Full Article

The Twilio Fund Adds Seven More Companies

Earlier this year, we announced the first 3 companies to receive funding from the Twilio Startup Fund, a micro-fund created by Dave McClure’s 500Startups investment…Full Article

Twilio/OnCompare Afterparty Recap

This past Wednesday, Twilio partnered with OnCompare to sponsor a LAUNCH Conferenceafter party. OnCompare is “Yelp for Software as a Service.” You build an incredible service,…Full Article

New Developer Contest: Love is in the Cloud

Valentine's Day is just around the corner, so why not give your better half the gift of a Twilio app? It's cheaper than a box…Full Article

Announcing First 3 Recipients of the Twilio Micro Fund

This morning TechCrunch broke the story of the first 3 investments made by Twilio Fund, a micro-fund created by Dave McClure’s 500Startups investment company.  We’re…Full Article