https://www.twilio.com/en-us/blog Explore the latest company news, product updates, technical tutorials, and best practices from Twilio, the industry-leading customer engagement platform. en Sun, 06 Sep 2026 18:28:05 -0400 Bring your own LLM (BYO LLM) lets you choose the large language model powering your AI agents rather than accepting whatever your platform ships with. Thu, 03 Sep 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/bring-your-own-llm https://www.twilio.com/en-us/blog/insights/bring-your-own-llm Jesse Sumrak Industry Insights Build a real-time group video chat app with ASP.NET Core, Angular, and Twilio Programmable Video. Mint access tokens, list rooms, and push live updates with SignalR on current .NET and Angular. Wed, 02 Sep 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/build-video-chat-app-dotnet-angular https://www.twilio.com/en-us/blog/developers/tutorials/product/build-video-chat-app-dotnet-angular Donal Toomey Paul Kamp Developer Insights Before you automate a task with AI, run it through these questions. Because customers draw the line when it comes to money, health, and signatures. Wed, 02 Sep 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/questions-before-delegating-to-ai-agent https://www.twilio.com/en-us/blog/insights/questions-before-delegating-to-ai-agent Jesse Sumrak Lyssa Test Industry Insights Teams worry that telling customers they're talking to AI will hurt engagement. Not true. Learn what to say, when, and what to avoid instead. Mon, 31 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/how-to-disclose-ai-to-customers https://www.twilio.com/en-us/blog/insights/how-to-disclose-ai-to-customers Jesse Sumrak Lyssa Test Industry Insights Secure your platform in the AI era with continuous identity intelligence. Learn how. Mon, 31 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/invisible-identity-intelligence https://www.twilio.com/en-us/blog/insights/invisible-identity-intelligence Catie Kolander Ravleen Kaur Industry Insights Learn how Google filters incoming email: SPF, DKIM, DMARC requirements, spam rate thresholds, and how to use Google Postmaster Tools to protect deliverability. Mon, 31 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/sending-email-to-google https://www.twilio.com/en-us/blog/insights/sending-email-to-google Tony Williams Jesse Sumrak Industry Insights Learn how to collect a user's name and phone number and conduct a multi-step orchestrated identity verification flow with Twilio's Lookup API. Sun, 30 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/block-fake-accounts-lookup-verify-php https://www.twilio.com/en-us/blog/developers/tutorials/product/block-fake-accounts-lookup-verify-php Kelley Robinson, Matthew Setter Developer Insights 81% of brands say their AI identifies itself. Only 22% of consumers agree. Learn why the gap exists and how to close it. Sun, 30 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/ai-disclosure-transparency-gap https://www.twilio.com/en-us/blog/insights/ai-disclosure-transparency-gap Jesse Sumrak Lyssa Test Industry Insights Send details like name, address, or date of birth and the Identity Match API will tell you if they match a provided phone number. Reduce fraud and verify identities quickly. Sun, 30 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/confirm-phone-number-ownership-lookup-identity-match https://www.twilio.com/en-us/blog/confirm-phone-number-ownership-lookup-identity-match Kelley Robinson Dhruv Patel Developer Insights Learn how to create and manage video chat rooms programmatically using Twilio Programmable Video and Node.js. Sun, 30 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/build-api-twilio-programmable-video-node-js-typescript-express https://www.twilio.com/en-us/blog/developers/tutorials/product/build-api-twilio-programmable-video-node-js-typescript-express Mia Adjei Donal Toomey Developer Insights Build a secure Node.js onboarding flow with Twilio. This tutorial covers 4 layers of defense: Line Type checks, Line Status, Identity Match (name-to-phone), and SMS OTP verification to stop bots and fraud. Sun, 30 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/block-fake-accounts-lookup-verify-node https://www.twilio.com/en-us/blog/developers/tutorials/product/block-fake-accounts-lookup-verify-node Kelley Robinson Marius Obert, Dhruv Patel Developer Insights Send details like name, address, or date of birth and the Identity Match API will tell you if they match a provided phone number. Reduce fraud and verify identities quickly in PHP. Sun, 30 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/confirm-phone-number-ownership-lookup-identity-match-php https://www.twilio.com/en-us/blog/developers/tutorials/product/confirm-phone-number-ownership-lookup-identity-match-php Kelley Robinson, Matthew Setter Developer Insights How to Approve Real Users and Block Fake Accounts at Sign Up with Lookup and Verify in C Sharp Thu, 27 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/block-fake-accounts-lookup-verify-csharp https://www.twilio.com/en-us/blog/developers/tutorials/product/block-fake-accounts-lookup-verify-csharp Amanda Lange, Dhruv Patel, Kelley Robinson Developer Insights Build a real-time video chat app with Svelte 5, Vite, and Go using the Twilio Video API. Thu, 27 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/build-video-chat-app-svelte-go https://www.twilio.com/en-us/blog/developers/tutorials/product/build-video-chat-app-svelte-go Donal Toomey Paul Kamp Developer Insights Send details like name, address, or date of birth and the Identity Match API will tell you if they match a provided phone number. Reduce fraud and verify identities quickly. Thu, 27 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/confirm-phone-number-ownership-lookup-identity-match-python https://www.twilio.com/en-us/blog/developers/tutorials/product/confirm-phone-number-ownership-lookup-identity-match-python Kelley Robinson, Dylan Frankcom Developer Insights New Twilio research finds 78% of consumers have tried to bypass an AI agent to reach a human. Here's why (and what to do about it). Thu, 27 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/why-customers-bypass-ai-agents https://www.twilio.com/en-us/blog/insights/why-customers-bypass-ai-agents Jesse Sumrak Lyssa Test Industry Insights Utilize Twilio Lookup and Verify APIs to build secure onboarding flow in Python, blocking fake accounts and approving real users. Wed, 26 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/block-fake-accounts-lookup-verify-python https://www.twilio.com/en-us/blog/developers/tutorials/product/block-fake-accounts-lookup-verify-python Kelley Robinson, Dylan Frankcom Developer Insights Learn how to build a web-based video chat application using Python, JavaScript and Twilio Programmable Video. Tue, 25 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/build-video-chat-application-python-javascript-twilio-programmable-video https://www.twilio.com/en-us/blog/build-video-chat-application-python-javascript-twilio-programmable-video Miguel Grinberg Donal Toomey Developer Insights Learn about the top conversational AI platforms in 2026, including infrastructure, enterprise, open source, and agentic options. See what fits your stack. Tue, 25 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/conversational-ai-platforms https://www.twilio.com/en-us/blog/insights/conversational-ai-platforms Jesse Sumrak Industry Insights Learn how to build a video calling application and deploy it to the Twilio Serverless platform. Mon, 24 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/serverless-video-chat-application-javascript-twilio-programmable-video https://www.twilio.com/en-us/blog/developers/tutorials/product/serverless-video-chat-application-javascript-twilio-programmable-video Miguel Grinberg Donal Toomey Developer Insights The world of user authentication is evolving rapidly. Learn about the latest trends, insights, and strategies for 2026. Thu, 20 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/trends/user-authentication-trends https://www.twilio.com/en-us/blog/insights/trends/user-authentication-trends Sebastian Del Aguila Fiocco, Ravleen Kaur Adam Elboim, Catie Kolander, Kelley Robinson Industry Insights Is your security a hurdle or a foundation? Learn how to solve the fraud-friction paradox by letting good customers in faster with invisible, intelligent authentication. Thu, 20 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/fraud-friction-invisible-security https://www.twilio.com/en-us/blog/insights/fraud-friction-invisible-security Anurag Dodeja, Reed Mcginley-Stempel, Catie Kolander Ravleen Kaur Industry Insights Learn how to scale voice AI into production, protect your return on investment, and eliminate the custom infrastructure tax. Wed, 19 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/events/-Webinar--Voice-AI-that-connects https://www.twilio.com/en-us/blog/events/-Webinar--Voice-AI-that-connects Events & Community Video Call integration can be beneficial for a variety of industries. Learn more about how to integrate video calling on your platform. Wed, 19 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/how-to-video-integration https://www.twilio.com/en-us/blog/how-to-video-integration Donal Toomey Nathalia Velez Ryan Industry Insights In this tutorial, you will learn about passwordless authentication and build a Rust app that uses Twilio Verify to implement it. Tue, 18 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/build-passwordless-auth-with-twilio-verify-rust https://www.twilio.com/en-us/blog/developers/tutorials/product/build-passwordless-auth-with-twilio-verify-rust Matthew Setter Developer Insights In this tutorial, you will learn about passwordless auth, and build a PHP app that uses Twilio Verify to implement it. Tue, 18 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/build-passwordless-auth-with-twilio-verify-php https://www.twilio.com/en-us/blog/developers/tutorials/product/build-passwordless-auth-with-twilio-verify-php Matthew Setter Developer Insights In this tutorial, you will learn about passwordless auth, and build a Go app that uses Twilio Verify to implement it. Tue, 18 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/build-passwordless-auth-with-twilio-verify-go https://www.twilio.com/en-us/blog/developers/tutorials/product/build-passwordless-auth-with-twilio-verify-go Matthew Setter Developer Insights Learn how to add an AI voice assistant to a Twilio Video room using Conversation Relay Mon, 17 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/add-ai-voice-assistant-twilio-video-room-conversation-relay https://www.twilio.com/en-us/blog/developers/tutorials/product/add-ai-voice-assistant-twilio-video-room-conversation-relay Donal Toomey Dhruv Patel Developer Insights In this tutorial, you will learn how to implement TOTP-based passwordless authentication in PHP using Twilio Verify. Mon, 17 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/build-passwordless-auth-using-totp-with-twilio-verify-php https://www.twilio.com/en-us/blog/developers/tutorials/product/build-passwordless-auth-using-totp-with-twilio-verify-php Matthew Setter Developer Insights Placehold Mon, 17 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-twilio-ireland-region https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-twilio-ireland-region Gary Spencer Bill Higbee, Paul Kamp Developer Insights