https://www.twilio.com/en-us/blog Explore the latest company news, product updates, technical tutorials, and best practices from Twilio, the industry-leading customer engagement platform. en Sun, 16 Aug 2026 01:51:00 -0400 Learn how to build secure passwordless authentication in Node.js using Twilio Verify and TOTP. Sun, 16 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/build-passwordless-auth-using-totp-with-twilio-verify-nodejs https://www.twilio.com/en-us/blog/developers/tutorials/product/build-passwordless-auth-using-totp-with-twilio-verify-nodejs Matthew Setter, Dhruv Patel Developer Insights Learn how to build an AI assistant with persistent customer memory using Twilio Agent Connect, Flex, and Conversational Intelligence. Thu, 13 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/build-persistent-customer-memory-with-twilio-agent-connect-and-c https://www.twilio.com/en-us/blog/developers/tutorials/product/build-persistent-customer-memory-with-twilio-agent-connect-and-c Simran Aishwarya Dhruv Patel Developer Insights How to Build Passwordless Auth Using TOTP With Twilio Verify in .NET tutorial for Twilio blog Thu, 13 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/build-passwordless-auth-using-totp-with-twilio-verify-dotnet https://www.twilio.com/en-us/blog/developers/tutorials/product/build-passwordless-auth-using-totp-with-twilio-verify-dotnet Amanda Lange, Matthew Setter Developer Insights In this tutorial, you will learn how to implement TOTP-based passwordless authentication in Go using Twilio Verify. Wed, 12 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/build-passwordless-auth-using-totp-with-twilio-verify-go https://www.twilio.com/en-us/blog/developers/tutorials/product/build-passwordless-auth-using-totp-with-twilio-verify-go Matthew Setter Developer Insights The Verify API is a purpose-built solution for sending OTPs with features like regulation and compliance management, managed sending phone number pool, and multi-channel support. Wed, 12 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/migrate-programmable-messaging-to-verify https://www.twilio.com/en-us/blog/migrate-programmable-messaging-to-verify Kelley Robinson Matthew Gilliard Developer Insights Learn how to implement passwordless authentication in Python using TOTP and Twilio Verify covering factor creation, QR code setup, and code validation in a simple web app. Wed, 12 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/build-passwordless-auth-using-totp-with-twilio-verify-python https://www.twilio.com/en-us/blog/developers/tutorials/product/build-passwordless-auth-using-totp-with-twilio-verify-python Dylan Frankcom, Matthew Setter Developer Insights Nearly a million older people in the UK are lonely, according to national charity Age UK. Twilio is proud to provide the technology behind Age UK’s 24-hour telephone service. Wed, 12 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/AgeUK-volunteers-spotlight https://www.twilio.com/en-us/blog/insights/AgeUK-volunteers-spotlight Industry Insights Learn how to verify user phone numbers in your Replit app using Twilio Verify. Build a secure, SMS-based OTP verification system in minutes. Tue, 11 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/integrations/verify-phone-number-replit https://www.twilio.com/en-us/blog/developers/tutorials/integrations/verify-phone-number-replit Kelley Robinson Paul Kamp Developer Insights Twilio Flex underpins national charity Age UK’s volunteer-led initiatives, most notably their Telephone Friendship Service. Tue, 11 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/Flex-powering-human-connection https://www.twilio.com/en-us/blog/insights/Flex-powering-human-connection Industry Insights Learn how to integrate Twilio Verify with PingOne using a custom server to enable multi-factor authentication. Mon, 10 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/integrations/pingone-custom-server-mfa-verify https://www.twilio.com/en-us/blog/developers/tutorials/integrations/pingone-custom-server-mfa-verify Kelley Robinson, Yukti Ahuja Catie Kolander, Tim Gu Developer Insights Sending email at a global scale might sound simple until you hit the send button. Inbox providers like Gmail, Yahoo, and Microsoft keep a close eye on incoming traffic, and they are ready to throttle senders who flood their systems. Thu, 06 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/scale-email-without-sacrificing-deliverability https://www.twilio.com/en-us/blog/insights/scale-email-without-sacrificing-deliverability Adam Morales Industry Insights Think of migrating to a new email domain like moving your business to a physical address in a strict, gated neighborhood. If you throw a massive block party on day one, the neighborhood watch will treat you like a public nuisance. Thu, 06 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/how-to-migrate-email-sending-domain https://www.twilio.com/en-us/blog/insights/how-to-migrate-email-sending-domain Adam Morales Industry Insights Twilio Branded Calling is GA in the US, helping businesses make outbound calls more recognizable on supported devices. Tue, 04 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/products/launches/branded-calling-general-availability https://www.twilio.com/en-us/blog/products/launches/branded-calling-general-availability Jason Spulak Robert McCulley, Mohsin Ali, Jesse Sumrak Product News Aggregate Performance Reporting Format (APRF) is a proposed email feedback mechanism that would show what happens to emails after inbox providers accept them. Sun, 02 Aug 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/aggregate-performance-reporting-feedback https://www.twilio.com/en-us/blog/insights/aggregate-performance-reporting-feedback Beth Kittle Denis O'Sullivan, Jesse Sumrak Industry Insights Discover how WhatsApp's shift to Usernames impacts CRM. Adapt with Twilio's seamless integration to keep user data connected. Learn more now! Tue, 28 Jul 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/products/whatsapp-just-changed-how-customers-identify-themselves https://www.twilio.com/en-us/blog/products/whatsapp-just-changed-how-customers-identify-themselves Sebastian Del Aguila Fiocco Product News How to Make Your AI Voice Sound More Human and Less Robotic (with C# & Twilio) Mon, 27 Jul 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/make-ai-voice-sound-more-human-and-less-robotic-in-csharp https://www.twilio.com/en-us/blog/developers/tutorials/product/make-ai-voice-sound-more-human-and-less-robotic-in-csharp Amanda Lange Developer Insights Learn how to configure Deepgram Nova-3 and Flux in a Twilio Conversation Relay agent to handle background noise without breaking your voice AI's transcription accuracy. Mon, 27 Jul 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/handle-background-noise-when-using-conversation-relay https://www.twilio.com/en-us/blog/developers/tutorials/product/handle-background-noise-when-using-conversation-relay Dylan Frankcom Amanda Lange, Dhruv Patel, Matthew Setter Developer Insights AI agent orchestration coordinates multiple AI agents across a workflow. Learn how routing, shared memory, and human handoff work in 2026. Sun, 26 Jul 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/ai-agent-orchestration https://www.twilio.com/en-us/blog/insights/ai-agent-orchestration Jesse Sumrak Industry Insights This tutorial walks you through choosing the right Deepgram speech model for noisy conditions in a Twilio Conversation Relay agent, and shows you which TwiML attributes to tune when the defaults fall short. Thu, 23 Jul 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/handle-background-noise-when-using-conversation-relay-in-php https://www.twilio.com/en-us/blog/developers/tutorials/product/handle-background-noise-when-using-conversation-relay-in-php Matthew Setter, Dylan Frankcom Developer Insights This tutorial walks you through choosing the right Deepgram speech model for noisy conditions in a Twilio Conversation Relay agent, and shows you which TwiML attributes to tune when the defaults fall short. Wed, 22 Jul 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/handle-background-noise-when-using-conversation-relay-nodejs https://www.twilio.com/en-us/blog/developers/tutorials/product/handle-background-noise-when-using-conversation-relay-nodejs Dylan Frankcom, Dhruv Patel Developer Insights Build a human-like AI voice assistant using PHP, Twilio Conversation Relay, and OpenAI. Learn to handle interruptions and add natural pauses for better UX. Wed, 22 Jul 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/make-ai-voice-sound-more-human-less-robotic-php https://www.twilio.com/en-us/blog/developers/tutorials/product/make-ai-voice-sound-more-human-less-robotic-php Matthew Setter, Amanda Lange Developer Insights Build a human-like AI voice assistant using Node.js, Twilio Conversation Relay, and OpenAI. Learn to handle interruptions and add natural pauses for better UX. Tue, 21 Jul 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/make-ai-voice-sound-more-human-less-robotic-nodejs https://www.twilio.com/en-us/blog/developers/tutorials/product/make-ai-voice-sound-more-human-less-robotic-nodejs Amanda Lange, Dhruv Patel Developer Insights How to Handle Background Noise When Using Conversation Relay in C# Tue, 21 Jul 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/handle-background-noise-when-using-conversation-relay-in-csharp https://www.twilio.com/en-us/blog/developers/tutorials/product/handle-background-noise-when-using-conversation-relay-in-csharp Amanda Lange, Dylan Frankcom Developer Insights Learn how to build a space hotline using Twilio, OpenAI, and Python. This step-by-step tutorial covers integrating live astronomy APIs to answer space questions and provide real-time sky reports. Tue, 21 Jul 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/orbital-hotline-twilio-voice-conversationrelay-python-openai https://www.twilio.com/en-us/blog/developers/tutorials/orbital-hotline-twilio-voice-conversationrelay-python-openai Rishab Kumar Dhruv Patel, Dylan Frankcom Developer Insights Learn how to build a more natural-sounding AI voice agent using Python, Twilio Conversation Relay, and OpenAI covering low-latency responses and graceful interruption handling to reduce the robotic feel of AI phone assistants. Mon, 20 Jul 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/make-ai-voice-sound-more-human-and-less-robotic-in-python https://www.twilio.com/en-us/blog/developers/tutorials/product/make-ai-voice-sound-more-human-and-less-robotic-in-python Dylan Frankcom, Amanda Lange Developer Insights Learn how to properly store your Twilio credentials on Replit using Replit Secrets, then build the communications app of your dreams. Mon, 20 Jul 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/integrations/store-twilio-credentials-replit-secrets https://www.twilio.com/en-us/blog/developers/tutorials/integrations/store-twilio-credentials-replit-secrets Paul Kamp Kelley Robinson Developer Insights Which CDP gives AI agents the full customer picture? We compare the top platforms on unified profiles, AI readiness, integrations, and pricing. Sun, 19 Jul 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/top-customer-data-platform https://www.twilio.com/en-us/blog/insights/top-customer-data-platform Jesse Sumrak Natalie Schwab Industry Insights AI agents perform best with accurate, real-time context, and a CDP like Twilio Segment provides it. By delivering clean, consented data and only the traits agents need, it enables smarter, faster, and safer decisions that enhance customer experiences and drive measurable results. Sat, 18 Jul 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/a-cdp-is-the-best-contextual-data-layer-for-agentic-systems https://www.twilio.com/en-us/blog/insights/a-cdp-is-the-best-contextual-data-layer-for-agentic-systems Blake Rowley Industry Insights Integrating the right apps and software into your Twilio Flex contact center helps you create a personalized customer experience. Read our top integrations. Fri, 17 Jul 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/top-contact-center-integrations https://www.twilio.com/en-us/blog/top-contact-center-integrations Nathalia Velez Ryan, Jesse Sumrak Ayanna Julien Industry Insights Learn how to make a professional email address that makes the perfect first impression with your audience in the inbox. Thu, 16 Jul 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/make-professional-email-address https://www.twilio.com/en-us/blog/insights/make-professional-email-address Julie Griffin, Jesse Sumrak Jesse Sumrak Industry Insights