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Building A Multi Channel Support Desk with TaskRouter

We live in a time where there are more ways than ever for businesses and their customers to connect. As developers, we have the opportunity…Full Article

TaskRouter

Introducing TaskRouter

Today we announced the launch of TaskRouter. TaskRouter is the beating heart of a contact center, made available in the cloud as an API for…Full Article

Doug McKenzie

Catch Doug McKenzie Making Magic From Code At Signal

Some people say that you can create magic with code. That’s might be true, but it probably wouldn’t look like the magic Doug McKenzie makes.…Full Article

Tennessee Floods 2010

The Red Cross Streamlines Dispatch With Twilio.org

Most disasters the American Red Cross encounters are house fires that require a network of volunteers to be immediately dispatched during an emergency. They provide…Full Article

arduino-yun

Build a Photobooth with an Arduino Yun, a Webcam and Dropbox

The Arduino Yun is an Arduino with built-in WiFi and Linux. With the Yun, not only can you do all the hardware hacking that you’d…Full Article

twilio_plus_evernote

Note Taking On the Go With Evernote and Twilio – Part One

A good note taking system is extremely valuable. There are numerous times in any given week in which there’s some piece of information I need…Full Article

swift

A Swift Adventure: Building BasicPhone with TwilioClient

Swift is a fantastic new language from Apple that brings many great features like functional programming patterns, generics and memory management to the world of…Full Article

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Answering Health Questions via SMS with IBM Watson and Twilio

Q: “Combining these two APIs can let you quickly query a complex health data set via SMS.” A: “What are IBM Watson and Twilio?” You…Full Article

Managing Development Environment Variables Across Multiple Ruby Applications

There is one thing I’ve noticed on the Twilio blog since I started here. We are always telling you to store your account SID and…Full Article