Tag Archives: Business Process

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Taking Customer Service Mobile: OneReach’s Survey Shows Customers Prefer SMS

We’re in the age of on-demand. Everything from hailing a cab, to booking a hotel, and making restaurant reservations is a click of a button…Full Article

CallTask Helps You Get The Most Out Of Your Call With Twilio

CEO Joel Gross built CallTask as a training tool for his sales team at Coalition Technologies. He used Twilio to record sales calls that his…Full Article