Tag Archives: Business Process & Logistics

Wix

Wix Takes Customer Experience Into Their Own Hands And Builds A Twilio-Powered Call Center

Meet Wix, a platform that allows anyone to easily build customized websites or online stores. They take their customer service seriously, and when users have…Full Article

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Send A Text, Skip The Dealership: CarCodeSMS Brings Car Sales Directly To The Customer With Twilio SMS

The ground floor of a car dealership can be a chaotic place. For car shoppers looking to avoid the pressure of last minute deals, sales…Full Article

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Out Of Beta, Into Your Hands: Rolling Out Voice and SMS Enabled Numbers In 19 New Countries

In 2011, we launched our first batch of global numbers outside the US and Canada, bringing Twilio Voice to the UK. We had one simple…Full Article

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RSVP Now! Join the Twilio Roadshow Featuring eHarmony, Handybook, Lyft and More

This summer, the Engineering The Customer Experience Roadshow is coming to your city. Joined by Google, LiveOps, OneReach, SendHub, DocuSign, and Plantronics, we’re setting off…Full Article

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Reach More Customers Across North America: Introducing Canadian Short Codes

You need powerful tools to scale the communication between you and your customers. Twilio Short Codes are now available in Canada. This offers you a…Full Article

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Responding To Incidents Intelligently: PagerDuty Launches New Notification Flow Powered by Twilio Voice, SMS

When a server goes down, or a bug in your code causes problems for customers – your team springs into action. Quickly rallying the right…Full Article

Twilio_Blog_Roadshow

Taking Customer Success To Your City: Join Us On The Engineering The Customer Experience Roadshow

Customer experience is everything to your business. Without the right set of software tools and the right mindset, it’s impossible to meet your customers’ expectations…Full Article

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Feed FM: Making Hold Music Less Boring With Twilio

When you’re on hold, it might seem like time drags on forever. Your customers feel the same way when they’re on hold– because hold music…Full Article

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delivery.com Bridges The Laundry Delivery Gap With Twilio SMS

Nowadays, you can summon anything from gourmet sushi to private drivers to your own personal helicopter with the click of a button. Whether it’s the…Full Article