Tag Archives: Business Process & Logistics

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Responding To Incidents Intelligently: PagerDuty Launches New Notification Flow Powered by Twilio Voice, SMS

When a server goes down, or a bug in your code causes problems for customers – your team springs into action. Quickly rallying the right…Full Article

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Taking Customer Success To Your City: Join Us On The Engineering The Customer Experience Roadshow

Customer experience is everything to your business. Without the right set of software tools and the right mindset, it’s impossible to meet your customers’ expectations…Full Article

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Feed FM: Making Hold Music Less Boring With Twilio

When you’re on hold, it might seem like time drags on forever. Your customers feel the same way when they’re on hold– because hold music…Full Article

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delivery.com Bridges The Laundry Delivery Gap With Twilio SMS

Nowadays, you can summon anything from gourmet sushi to private drivers to your own personal helicopter with the click of a button. Whether it’s the…Full Article

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Dropping The Hammer: Chad Stachowicz Load Tests An Enterprise Call Center With Twilio

Managing a successful enterprise call center means that occasionally, you need to “lay down the hammer” as Chad Stachowicz puts it. The hammer Chad is…Full Article

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Scaling Little Dragon’s Fan to Band Connection With Twilio and Pusher

After nearly twenty years of writing, recording and touring, Swedish rockers Little Dragon have amassed thousands of loyal fans. To promote their upcoming album, they…Full Article

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Call My Nana: Danielle Leong Sets Up Life Saving Voice Reminders For Her Grandma With Twilio

The following post was written by Danielle Leong Front End Web Developer at Twilio, and wonderful grand-daughter to her dear Grandmother. My grandmother is 92…Full Article

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Design an Intelligent Mobile App Distribution Experience with ASP.NET and Twilio

You spent hours building a beautiful mobile app for your customers.  You made the herculean effort to take the app across multiple mobile platforms.  “Build…Full Article

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Rezhound Lets You Snag Last Minute Resturant Reservations Via Twilio SMS

Reed Kavner just wanted to eat at NOPA. The problem was actually getting a seat without making reservations weeks in advance. Reed built Rezhound so…Full Article