Tag Archives: IVR

CloudSquads Offers Click-to-Call and Transcription in the Salesforce Cloud with Twilio

This guest post is from Ashish Seth (pictured right) – Co-Founder and CEO at CloudSquads.  Ashish is admittedly “obsessed” with helping enterprises make their business social, measurable & actionable. When he’s not obsessing with social media and communities – you … Continue reading →

Posted by Kyle Kelly-Yahner on November 13, 2012 Tagged , , , , , , , ,

How to Initiate Long Running Tasks in IVR Systems

When Twilio makes a request to your application, we expect it to return a response in no more than 15 seconds. But there are plenty of scenarios where your app might need a bit more time than that. Scenarios like … Continue reading →

Posted by Devin Rader on September 13, 2012 Tagged , ,

Connecting all with VoIP Drupal and Twilio

This post comes to us via Leo Burd, PhD. Leo serves as a researcher for MIT’s Center for Civic Media where he is working to solve issues around digital divide, social engagement, and civic empowerment. To reach that goal, he began exploring and building … Continue reading →

Posted by Keith Casey on April 23, 2012 Tagged , , , , ,

RingDNA dials call tracking, IVR and virtual call center into Salesforce

Years ago (circa 2005) when DemandResults’ founder and CEO, Howard Brown, had to set up a Salesforce-integrated call tracking solution for a behavioral healthcare lead-gen company, he was feeling the pain. To track phone leads from 400 unique telephone numbers, … Continue reading →

Posted by Dan Kaplan on August 29, 2011 Tagged , , , ,

How Teeboxer Uses Twilio to Power Its Service For Golfers

This is a guest post written by Yuri Gadow, founder of Teeboxer; a service created with the goal of combining many Internet technologies, including Twilio, to help golfers get out and play more and spend less time dealing with golf … Continue reading →

Posted by Rahim Sonawalla on February 8, 2011 Tagged , ,

Valley Curbside Recycling Uses Twilio to Answer Their Phone

We’re always discovering new ways that Twilio is being put to use to help businesses function more efficiently, and Valley Curbside Recycling has implemented a textbook case for how using Twilio can streamline business processes to save both time and … Continue reading →

Posted by Danielle Morrill on August 20, 2009 Tagged , , , , , , ,

Nathan & Joe Show Hits the Road – Tonight 7:30PM ET at Comix NY

The Nathan + Joe Show is the first live stage show based on the world of the internet, geared toward the tech nerd in everyone. In addition to being sensationally funny on video, Nathan Phillips and Joe Schiappa have found … Continue reading →

Posted by Danielle Morrill on July 1, 2009 Tagged , , , , , , ,

Great post on building an IVR w/ Twilio

We love when community members share their code and knowledge with the world.  In this tutorial written by Adam (from Earth911), you can learn how to quickly build an IVR for your company, directing calls to employees and departments! Adam’s … Continue reading →

Posted by twilio on December 11, 2008 Tagged , , , , , , , ,