Tag Archives: Sales Communications

Unlock the Potential of Queue with the Press of a Button (or two)

In September we introduced you to <Queue>, a simple way to build and manage call queues with just a few lines of TwiML. Queue gives you the ability to easily route inbound calls, whether you are building a simple call … Continue reading →

Posted by twilio on February 5, 2013 Tagged , , , , ,

General Assembly Video: How To Create A Customer Support Line With Twilio Queue

Rob Spectre and Christopher Castiglione want you to have a little more free time. They also want to save you from running around your office space trying to answer five different support calls at once. In this video “Dialing Into … Continue reading →

Posted by Kyle Kelly-Yahner on January 7, 2013 Tagged , , ,

Call Tracking in Your CRM with Twilio, MailChimp and NetSuite

Clint Wilson is the CTO of Cazoomi, provider of integrated solutions for CRM, ERP and cloud applications. Recently Cazoomi released a great add-on for the business software suite NetSuite that allows you to easily integrate Twilio into your email campaigns … Continue reading →

Posted by Meghan Murphy on January 4, 2013 Tagged , , , , ,

You Need My Guy: How a DryWall Mishap Sparked a Social Hiring Site

Joe Cassara (pictured right) hired a drywall contractor who had multiple references, all of which checked out. Still, he left Joe with some poorly hung drywall and tasked with finding another handyman to fix the job he just paid for.  While … Continue reading →

Posted by Kyle Kelly-Yahner on November 14, 2012 Tagged , , ,

CU Wireless Brings Secure Mobile Banking To Customers with Twilio SMS

Credit unions are known for great rates—but not necessary great technology. The mission of CU Wireless, a subsidiary of Maps Credit Union, is to change that. Formerly known as Credit Union Wireless, the company offers technology services and financial apps … Continue reading →

Posted by twilio on November 13, 2012 Tagged , , , , ,

HipDial Takes The Hassle Out Of Conference Calls With Twilio

There’s a popular phrase: “I’m hopping on a conference call.” But, “hopping” may not be  the right word. Joining a conference call normally involves searching for and punching in a series of PIN numbers, responding to voice prompts, and hanging on … Continue reading →

Posted by Kyle Kelly-Yahner on November 1, 2012 Tagged , , , ,

Sessions Keeps Your Workouts Honest w/ Twilio SMS

Sure, working out is hard. For me, getting to the gym is even harder. I have to pack my gym bag the night before, set multiple alarms to get up in time to get to the gym before work, and … Continue reading →

Posted by Kyle Kelly-Yahner on October 23, 2012 Tagged , , ,

Twilio for Salesforce: How to Answer Incoming Calls With Your CRM

One of the powerful ways you can use Twilio is to buy virtual phone numbers and control what happens when people call them. For example, you can forward calls, create conferences, present an interactive phone menu or even record voicemail. … Continue reading →

Posted by Jon Plax on March 6, 2012 Tagged , , , , , , , , ,

3 ways you can leverage cloud communications to supercharge your sales

The world of sales has changed dramatically over past couple of years. Leads come in from multiple sources, at all times of day, from more informed customers. With this new set of challenges, here are three key ways that your … Continue reading →

Posted by Dan Kaplan on November 30, 2011 Tagged , ,