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Tag Archives: user experience
Podcast Interview: Harley Manning of Forrester Talks Customer Experience, New Book “Outside In”
Understanding your customers can make or break your business. Companies are realizing that creating outstanding user experiences and making your business customer-focused is the key to success. In his latest book, Forrester Analyst Harley Manning explores how to create outstanding … Continue reading
Posted by
Meghan Murphy on September 7, 2012
Tagged customer experience, Forrester, interview, podcast, user experience