Tag Archives: zendesk

Zendesk Extends Program to Twilio Conference Attendees

At Twilio, we are no strangers to the simplicity and efficiency of the Zendesk platform.  In fact, we use this help desk software every day to…Full Article

Customer Support via SMS with Zendesk

A few weeks ago, I was given a challenge: Replace email with SMS for customer support using Zendesk. If you’re not familiar with Zendesk, it’s…Full Article