Videos

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Tech Focus


Zendesk Voice

Zendesk Voice

Adrian tells stories about Zendesk's challenges and successes in growing and scaling big datasets, as well as their experience building a full-blown VOIP integration into their flagship product with Twilio.

Taking CRM to the Next Level with Twilio

Taking CRM to the Next Level with Twilio

Learn how Twilio has opened the door for CRM products and apps. Because Twilio's API is easy to work with, robust, and scalable, we are able to build CRM products that directly impact a business.

The Right Message to the Right Person at the Right Time

The Right Message to the Right Person at the Right Time

A text message or phone call is only valuable if it reaches the right person with the right message at the right time. Mobile Commons will show you that segmentation, targeting and customization creates the best user-experience and is the most effective way to measure the ROI of your mobile campaign.

Tracking Realtime Call Data

Tracking Realtime Call Data

Twilio is designed to notify your application in realtime about the status of calls in progress. This session will help you optimize your Twilio integration and avoid unnecessary requests to the Twilio API.

Real-time Web API Landscape

Real-time Web API Landscape

The web is becoming more real-time. Learn about three of the most popular technologies powering the event-driven web: Webhooks, PubSubHubbub, and Streaming APIs. These answers and more will be revealed in this tech talk with code examples.

Hacking Hardware Fun with Twilio and Arduino

Hacking Hardware Fun with Twilio and Arduino

Beyond the web is the tangible world of connected electronic devices, with all its particular quirks and pitfalls. This session will show you, a hardware-curious web developer, how to build an Arduino-based connected device that can use Twilio to do things with a non-computer, non-smartphone interface.

Customer Focused Backend Billing System

Customer Focused Backend Billing System

Learn how Epicom built a full subaccount management system for our Twilio product. Come see how to make your Twilio product or application completely self-sustaining with a backend billing system.

Scaling Twilio

Scaling Twilio

In this talk Cooke shares some of the technological tools, engineering processes, and cultural values we've used to enable that growth and to support massive scalability and rapid deployment of new services.

Twilio-powered Innovation at Trulia

Twilio-powered Innovation at Trulia

Heather, Vice President of Marketing at Trulia, explains how Trulia grew and expanded their reach and customer experience with voice & SMS.

Taking Mobile Apps One Step Past Push Into the Ubiquitous Application

Taking Mobile Apps One Step Past Push Into the Ubiquitous Application

SMS integration into the Zaarly offer workflow has been critical to maximizing the experience between two parties and helping facilitate transactions, and Twilio has been the cornerstone behind our own Voice and SMS features.

Distributed Systems with Gevent and ZeroMQ

Distributed Systems with Gevent and ZeroMQ

Concurrency is hard! By ZeroMQ and Gevent, you have a powerful toolkit for easily throwing together distributed systems in a "normal" language. We'll dive in and explain these two technologies and then explore them together in action.

Twilio Client 101

Twilio Client 101

With Twilio Client, three lines of code will allow your browser to establish an audio pipe straight into Twilio's network. From here, you can connect to a regular phone, a conference or even other Twilio Clients.

Twilio and Enterprise Mobility

Twilio and Enterprise Mobility

Jonathan will speak on opportunities to extend them with Twilio SMS and voice automation by discussing these topics like data collection, reliability identity verification and text-to-speech transcription.

VoIP Drupal Overview

VoIP Drupal Overview

Drupal is one of the leading Content Management Systems in the world running sites as diverse as White House to Major League Soccer. The VoIP Drupal module adds to that ecosystem to integrate Voice and SMS directly into your site with absolutely no coding.

Building an Outbound Call Center with Twilio

Building an Outbound Call Center with Twilio

Using Twilio, Impact Dialing built an incredibly scalable predictive dialer with setup costs or long-term contracts. Twilio allowed us to build our software quickly without worrying about obscure protocols and systems, and has helped us build and release new features quickly and with confidence.

Getting Started with Heroku and Twilio

Getting Started with Heroku and Twilio

Discover how easy (and fun!) it is to get started building Twilio applications using Heroku. This will be a hands-on session, and follow-along coding on your own laptop is encouraged.

Twilio SMS 101

Twilio SMS 101

In this session, we'll give you an introduction to sending and receiving SMS messages with Twilio. We'll also cover best practices and explain the differences between shortcodes and longcodes, and when to use each.

Twilio Connect 101

Twilio Connect 101

In this session Pat Malatack, Messaging Product Manager at Twilo, gives an introduction to understanding the Authorization Workflow, configuration, and permissions and visibility of Twilio Connect.

Twilio Client with Presence

Twilio Client with Presence

In this session Pat Malatack, Messaging Product Manager at Twilio, gives an introduction to using Presence on Twilio.

Using State Machines to Add Call Workflows to Your Apps

Using State Machines to Add Call Workflows to Your Apps

The talk will emphasize why and how you should use state machines to model call workflow in your application. We will also introduce a Ruby library we extracted out of Zendesk Voice, and show code that uses it to implement call workflow in a simple and scalable manner.

Node and Twilio

Node and Twilio

Node.js has been making waves over the few years since its inception.This talk will give a quick overview of node, and then dive into using Node-Twilio to write complex Twilio apps in surprisingly little time

Everything You Know About REST Is Wrong

Everything You Know About REST Is Wrong

Pretty much every web service that uses HTTP verbs is calling itself RESTful these days, but what does that even mean? What makes a service RESTful? Why would you write a service using the REST style? Why are most services that call themselves RESTful actually just RPC in REST clothing? Steve will answer all these questions and more, as well as discussing where following strict REST does not make sense.

Twilio Voice 101

Twilio Voice 101

Twilio Voice has so many creative opportunities: conferencing, PBX, lead generation, building a call center, and call tracking. Take the first step towards building a simple Twilio Voice app.

Session Twilio and The Zend Framework

Session Twilio and The Zend Framework

Twilio integrates well with MVC frameworks - and the Zend Framework is no exception. if you're starting a new project, you'll find that Twilio and Zend get along just fine - and if you have an existing Zend application that you want to add some Twilio to, don't worry. Even if it's invited to the party a little late, Twilio still fits right in. Be inspired to use Twilio and Zend for your next project, and find some ways to streamline your code if you're already using the two together.

Twilio 101: Twilio Client for iOS

Twilio 101: Twilio Client for iOS

In this session, we'll give you an introduction to building a VoIP application for your iOS devices with Twilio. We'll also cover best practices for Twilio Client.