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14110: Invalid Verb for SMS Reply


WARNING: 14110

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WARNING

This warning appears when your webhook returns a TwiML verb that Programmable Messaging does not support for a message reply. In a Messaging TwiML <Response>, use Messaging verbs only. Use <Message> to send a reply or <Redirect> to transfer control to another Messaging TwiML document. TwiML verb names are case sensitive.

Possible causes

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  • Return a valid Messaging TwiML <Response> and use supported Messaging verbs only.
  • Replace unsupported verbs with <Message> when you want to send a reply to the incoming sender.
  • Use <Redirect> when you want Twilio to request another Messaging TwiML document.
  • Check tag names, capitalization, and nesting. Use <Message> and <Redirect> exactly as documented, place them inside <Response>, and do not nest verbs inside <Message> or <Redirect>.
  • If you need to receive the incoming message without sending a reply, return an empty <Response/> instead of another TwiML verb.

Additional resources

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