21100: Accounts Resource

This error indicates that a request to the Accounts resource could not be completed. Review the request path, authentication context, and any values you send for account properties such as FriendlyName or Status before retrying.

• The request used an invalid Account SID in the path. Account SIDs for this resource must match the AC SID format and identify the account you want to fetch or update.
• The request included an invalid value for Status. The Accounts resource only accepts active, suspended, or closed.
• The request used credentials that do not have access to the target account. Subaccount credentials cannot access the main account or other subaccounts.
• The request used a main account API Key to access subaccount resources. Main account API Keys only grant access to main account resources.
• The request attempted to update an account in a way the resource does not allow, such as closing the main account or trying to reopen a closed subaccount.
• The request included an invalid FriendlyName, such as a value that exceeds the allowed length for the account resource.

• Confirm that the request targets the correct Accounts endpoint, such as /2010-04-01/Accounts.json for creating a subaccount or /2010-04-01/Accounts/{Sid}.json for fetching or updating an account.
• Verify that the Sid in the request path is a valid Account SID and belongs to the account you intend to manage.
• Send only supported values for Status: active, suspended, or closed.
• Use the correct credentials for the operation. For work inside a subaccount, use the subaccount SID and Auth Token or subaccount-level API Keys where supported.
• Use main account credentials when you need to close a subaccount. Do not try to close your main account.
• Verify the FriendlyName value and keep it within the limits supported by the Accounts resource.
• If you are creating subaccounts, create them from the main account that will own them and verify that your account is allowed to create additional subaccounts.

• REST API: Accounts
• REST API: Subaccounts
• Our API: the basics