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Automate customer outreach.

Automate calls to customers to get time-sensitive info to the right users, or route them to a live agent.

A virtual assistant. Simplified.

Stay in touch with customers and increase loyalty with a few lines of code.

You write code telling Twilio how to interact with your customers

You upload a list of contacts to a database along with the messages you'd like to distribute

Twilio dials your list, delivers your messages and captures the responses

Reach your users where they are.

Voice broadcasting is a powerful way to stay in touch with your customers and increase their loyalty by delivering information they care about.

More personal than email and more flexible than direct mail, voice broadcasting makes it easy to send personalized messages and to collect individual responses that can be mined for insights.

Broadcast in a few lines of code.

With Twilio, you can incorporate logic that selects messages based on criteria you choose, and add an interactive voice response system to your voice broadcasting app using any web language. A customized solution that once cost thousands of dollars now costs pennies per call.

Try the voice broadcasting how-to ยป

"Tickets only have value up until the event. If we miss the window to sell them, everyone loses. By using Twilio, we are able to close more transactions helping both ticket buyers and sellers."

John Whelan, director of customer service, @Stubhub, an eBay company

Put information in the right hands.

Commercial business and community organizations use voice broadcasting to simultaneously send information to hundreds or thousands of people at once. They are confirming deliveries, streamlining workflows, and sharing news about trash collection, school closures, and more.

Shipping notifications

Reliably deliver messages about packages awaiting pickup or hard-to-schedule appointments.

Improved workflow

Merchandise dealers of all kinds are lowering their costs, closing more transactions, and coordinate complex arrangements.

Public services

Local civic & governmental organizations get the word out & organize the vote.

Talk to our sales team

For general sales inquiries, get in touch with our sales team to learn more about how Twilio can provide the solution you need.

Leading companies rely on Twilio.