Businesses rely on Twilio to power innovative communications solutions. Read about how Twilio helps build powerful, scalable voice and SMS applications to streamline notifications, enhance customer communications, enhance outreach and promotions, and much more.
“We’re very confident about the solution we’ve developed to protect sensitive information and prevent fraud, and we couldn’t have done [it] without Twilio” -- Ariege Misherghi, Product Manager Read more…
"Twilio's cloud model and flexibility also allows us to constantly improve the customer experience without long lead times. Our mantra is to keep things simple and focus our energy on helping users, and Twilio enables us to do just that"
Read more…
“Using Twilio, we are able to close more transactions helping both ticket buyers and sellers.” - John Whelan, Director of Customer Service
Read more…
"Historically we’ve had so many problems with IVR systems at capacity, having something we didn't have to worry about made life substantially easier for us."
Read more…
"Goodby Silverstein & Partners is an advertising agency specializing in creative digital, print, broadcast and integrated media planning. GSP supports campaigns for a number of high profile clients..."
Read more…
"With a fast growing premium client base, we needed a hosted telephony infrastructure provider to empower our sales and support teams with call center routing and IVR functionality..."
Read more…
“We have significantly improved the percentage of successful bookings while saving countless hours of manual calling.” - Naomi Arnold, Customer Service
Read more…
Linkedin's mobile users can search and receive profile results via text message, powered by Twilio.
Read more…
“Twilio gives me the scale, flexibility, and cost savings I need to run our call tracking solution in a hassle free, dynamic, and cost competitive manner” - Paul Jenkins.
Read more…
Creating an “audience choice” award at Salesforce.com’s Dreamforce conference was a cinch with Twilio.
Read more…
“Twilio’s platform has scaled smoothly for us, their support has been responsive, and their API has worked as documented.” -- Ian Smith, VP of Technology at QuoteWizard
Read more…
“No one else can offer a poll at 6:00pm and get results by 6:30pm... and what takes the best vendors 3 to 5 days we can accomplish in just two hours.” - Chuck Groom, VP Engineering
Read more…
"IVR systems we have used in the past cost anywhere from 5 to 20 times more than what we will pay with Twilio, depending on call length, and they don’t give us anywhere near the flexibility."
Read more…
“The metrics and analytics we deliver with trackable numbers have given our business a real boost.” - Josh King, VP of Business Development
Read more…
"The low cost and unending flexibility of Twilio make it possible for programs like this to be leveraged from 200 participants to 20,000. This means that it could be easily and quickly implemented in communities all over the country."
Read more…
“One of our first campaigns scaled from 0 to 10,000 calls in 5 minutes.” - Benjamin Stein, CTO
Read more…
When a home shopper includes their phone number on a Trulia-powered lead form, Trulia immediately connects the real estate agent and the prospect on a live call.
Read more…
“There is no way we could have been that efficient any other way.” - Andrew Won, VP of Customer Service
Read more…
Starting at 11pm, one engineer enabled sms search functionality for Quora users by sunrise.
Read more…
Walmart's "Value of the Day" specials can now be received via SMS by any customer with a mobile phone. Read how the team implemented the solution in a few hours read more …
Sony Music and Lamb of God went viral with a unique album launch campaign using Twilio.
Read more…