Why didn’t my PayPal payment go through?

There are multiple reasons why your PayPal payment may not have gone through. While your PayPal account is linked to Twilio, we do not have visibility into how PayPal processes your specific payment requests.

We recommend contacting PayPal’s Support team to investigate the issue first. You can find more information on how to contact PayPal here: https://www.paypal.com/us/webapps/helpcenter/helphub/home/