How do I port my numbers away from Twilio?

To port your numbers away from Twilio you will need to speak with the carrier to which you’d like to port your numbers (i.e. Verizon, etc). Most carriers provide a LOA (letter of authorization) asking for a billing address (fill in the end-user of the phone number’s address), name (the end-user’s name), account number (your Twilio account SID), and phone number. There is no pin number associated with your account.

If the carrier requires a billing document or proof of ownership, you can take a screenshot of the Numbers page from your account.

When Twilio receives the port away notification we will email you to confirm your request.