What are Twilio’s business hours for support?
Our business hours cover Monday through Friday, 6:00 AM US Pacific to 6:00 PM US Pacific, excluding major US holidays.
In 2012, our holidays are:
- January 2, New Years Day (observed)
- January 16, Martin Luther King’s Birthday (observed)
- April 6, The Telephones 137th Birthday (Patent issued in 1875)
- May 28, Memorial Day
- July 4, Independence Day
- September 3, Labor Day
- November 22 – 23, Thanksgiving
- December 24 – 25, Christmas Eve and Christmas Day
In 2013, our holidays are:
- January 1, New Years Day (observed)
- January 21, Martin Luther King’s Birthday (observed)
- April 5, The Telephones 138th Birthday (Patent issued in 1875)
- May 27, Memorial Day
- July 4, Independence Day
- September 2, Labor Day
- November 28 – 29, Thanksgiving
- December 24 – 25, Christmas Eve and Christmas Day