- API & Docs
Live Agent is a multi-channel helpdesk system that helps companies communicate better with their customers. It channels e-mails, live-chats, Facebook, Twitter, self-service portals, suggestion boards, phone calls via Twilio into one unified platform.
Being used by thousands of customers worldwide, Live Agent is translated into more than 25 languages, has 24/7 english customer support, offers downloadable licenses that our customers can install on their own server, offers gamification features and much more.
With Live Agent, you get done more with less employees. And also make your customers happier along the way. :-)