- API & Docs
The traditional approach to creating contact centers is broken. Watch this session from the Customer Experience Roadshow to learn how to bring a new level of agility to your contact center with software and the cloud.
Contact centers are critical components in the customer experience, yet they’re traditionally built on monolithic hardware platforms that can’t keep pace with the changing demands of customers. Watch this session from the Customer Experience Roadshow with Twilio Director of Product Management Rob Brazier to learn how to bring agile design practices and tools into the call center architecture and bring greater flexibility and speed to these organizations.