Twilio support for Apple Business Chat coming soon

We’re excited to announce that Apple Business Chat will be supported by Twilio. Soon, it’ll be supported in the apps you build on Twilio. Apple Business Chat is the latest Channel we’re adding to our messaging API, Studio, and Flex, our contact center application platform, allowing developers to easily add this emerging channel to all their Twilio applications. What is Apple Business Chat? Apple Business Chat allows customers… Read More

Twilio adds support for RCS, next generation carrier messaging

Twilio announce RCS support

We’re excited to announce support for RCS Business Messaging, enabling you to build more engaging, rich messaging experiences while leveraging the reach of SMS. RCS (Rich Communications Services) upgrades carrier messaging with features like sharing high resolution photos and videos, adding appointments to a calendar, mapping directions to a business, browsing a carousel of products, sharing location, and more. This standard aims to combine the messaging features… Read More

Coming Soon – Twilio Frame, UI Components for in-app Chat, Voice, & Video

Twilio Frame UI Kit and components

UI components and tools for JS, iOS, and Android. Integrated with Programmable Chat, Video, and Voice SDKs. Coming soon to a Twilio SDK near you. Today at SIGNAL, we announced Twilio Frame, a set of UI components and tools for embedding chat, voice and video in your web and mobile apps. Twilio Frame provides you with the tools to quickly build a rich, branded visual experience… Read More

Protect Customer Privacy: Announcing Phone Number Redaction

Customer privacy is a big deal to us here at Twilio. In March, we increased SMS privacy with Message Body Redaction, which redacts the content of your texts before they’re stored anywhere in Twilio’s infrastructure. Today, we’re excited to introduce our latest SMS feature to further protect customer data: Phone Number Redaction. Phone Number Redaction takes privacy a step further by redacting the last four digits… Read More

Twilio Programmable Chat – Now Generally Available

tw2_programmable-chat_blog

Today we’re excited to announce that Programmable Chat has graduated from beta to general availability (GA). Formerly known as IP Messaging, Programmable Chat is Twilio’s full-featured SDK for adding feature rich chat to your mobile and web apps. Moving to general availability pulls the training wheels off, further improves performance, adds new features to our SDKs and REST API, and simplifies the pricing model. With these… Read More

Take More Control of Outbound Messages Using Validity Period

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Better late than never…or is it? For some applications, it may be better for a message to fail completely than to arrive late. Now you have more control over your messages using  validity period. This period dictates how long you want Twilio to try to deliver your messages before failing with an error. Imagine you subscribe to SMS traffic alerts for your daily evening commute home…. Read More

Twilio Programmable Chat release with new features and pricing

Announcing new name, features, and pricing for chat product

Today we’re excited to announce a comprehensive update to our chat SDKs giving you even more control over the chat experience and cutting the time it takes to build full-featured chat into your mobile apps, SaaS products, and websites. Allow me to reintroduce myself We’ve found that IP Messaging wasn’t an intuitive product name for many of you. When you came looking for a Twilio chat… Read More

Introducing Sync – Real-time State Synchronization API

Synchronize web and mobile apps with a single source of state in the cloud.

Today we’re excited to introduce Sync, a purpose-built API for easily synchronizing state across devices and between users. State synchronization is a critical part of every application, but it’s a complex problem to solve in real-time, at scale. With Twilio Sync, developers can now spend their time building features for customers instead of building state synchronization infrastructure or customizing general purpose backend products. Sync is designed to… Read More

Announcing SMPP Interface for global SMS

Announcing SMPP Interface for sending global SMS

We are very excited today to announce a newly available SMPP Interface to Programmable SMS. SMPP is the underlying telecommunication protocol used by carriers to send and receive text messages. Now you can connect your existing SMPP client (ESME) to Twilio to take advantage of our global SMS reach, instant phone number provisioning, and robust operational tools.   Programmable SMS, via SMPP Since 2010, Twilio has… Read More