In The Wake Of A Disaster, Team Comeback Kids Gets Students The School Supplies They Need

In August of 2016, torrential downpours caused catastrophic flooding across Southern Louisiana. It dropped the equivalent of 7.1 trillion gallons of water, devastating parishes across the state. Louisianaians were salvaging what they could from the disaster, while scrambling to find a way to prepare their kids for the first day of school. Many low income residents did not have the financial means to replace their kids’… Read More

Serving Users > Using Servers: Catch Up On Jeff’s AWS ReInvent Keynote

Meet Jeff, he’s a software guy. Sure, he’s a proud Michigan Wolverine, a former CTO, now a CEO, but he’s a software person first. Following that mindset guided Jeff from Versity all the way to Twilio. If Versity doesn’t ring a bell, Jeff can give you a refresher. It was the first software business he founded. Versity delivered better class notes to college students. Twilio’s mission… Read More

Build Stranger Things Lights with Firebase, Zapier and Twilio

It’s a 2,280 trek from my desk to Indiana, the home state of Stranger Things. I will forgo any attempt to calculate my commute to the Upside Down. Not only do I have no interest in grappling with the Demogorgon, but any respected physicist will tell you it’s hard to pin down the Upside Down’s coordinates. It could be beneath me at this very moment, or… Read More

Talkus Builds An SMS Helpdesk In Slack With Meteor JS and NodeJS

There’s an iconic scene in Portlandia where Fred Armisen spirals downwards, trapped in a technology loop. The chime of a SMS alert takes Fred from his Netflix queue to his phone, which takes him to Facebook, until his email calls his attention. This probably sounds familiar. But, for customer service reps, this likely feels familiar. You bounce from one platform to another, tracking down pieces of… Read More

Reply All Gives Their Number To The Internet, The Internet Calls Back

Fans of the Gimlet Media podcast, Reply All, know the voices of PJ Vogt and Alex Goldman. But, recognizing a podcast host’s voice doesn’t prepare you for the moment when they pick up your call and say “Hello?” When PJ and Alex got the idea to let fans call their cell phones, they expected they’d get around 10,000 calls. They logged over 105,000. There’s difference between… Read More

Intercom Lets You Take Customer Conversations Anywhere With Twilio SMS

When a prospective customer knocks, you should be there to answer. If you’re not, you should know who knocked and how to follow up. This can seem like a Herculean task to some businesses, but it’s a breeze with the right set of software and Twilio Messaging. Intercom’s customer messaging platform helps businesses make sure they never miss a knock, and know exactly where and when… Read More

Tucking In Professional Athletes via Text: Rise Science Improves Performance with Sleep Science

Water is wet. In related news, sleep is good for you. We consistently reject sleep. We trade it for Netflix binging, Instagram scrolling and who knows what else. If you’re working a desk job sleep deprived, your email prowess might be stifled. If you’re a professional athlete competing while sleep deprived, you’re likely a half step slower. In your job, a literal game of inches, a… Read More

You Got Plans November 8th?

“Hey Citizen of the United States, are you doing anything November 8th?” At this point I hope you’re screaming one of two things in reply: I’m voting. I’m doing whatever I please because I have already voted. If your answer was not option 1 or 2, VotePlz can help you with that problem. VotePlz gives you the information you need to find out where and when… Read More