Security Update for CVE-2014-6271 (Shellshock)

On Wednesday morning, September 24, 2014, the Twilio security team became aware of a code-injection vulnerability in bash dubbed CVE-2014-6271 and nicknamed “Shellshock.” While Twilio does not expose any of the services identified as vulnerable in this disclosure to the public Internet, our operations team responded immediately to upgrade affected bash versions across the Twilio infrastructure.  That effort was completed in the afternoon on Wednesday. Our… Read More

Getting To Know Your Twilio Short Code: Rules, Regulations and Capabilities

Twilio short codes are a powerful tool for reaching your users faster, enabling your app to send messages at a rate of 1,800 per minute. This high-throughput is perfect for apps that need to send time-sensitive or bulk messages. But with great power comes great responsibility. Wireless carriers, together with organizations like the Mobile Marketing Association (MMA) and the Wireless Association (CTIA), have developed a rigorous… Read More

Introducing Twilio CX for Chromebooks: Taking Enterprise Communications Into The Era of Software

Relying on hardware to power your communications can weigh your business down. We worked with Google to help free enterprises from hardware closets, cables and clunky desk phones and bring them into the age of flexible, scalable software. Today we’re happy to announce Twilio CX for Chromebooks, a ready-to-use software powered communications solution running entirely on a Chromebook using Chrome OS. There’s no set up or… Read More

Security Notice for June 5th OpenSSL Vulnerability Disclosure

Early Thursday, 5 June 2014, the OpenSSL team released an advisory detailing seven vulnerabilities affecting all maintained branches of OpenSSL.  Our engineering team responded to the disclosure early this morning and completed the upgrade of our public-facing production infrastructure at 3:30 PM PDT. All our public endpoints are upgraded to protect against CVE-2014-0224 and the other vulnerabilities disclosed today. In addition, the versions of OpenSSL shipped… Read More

Welcome Richard Dalzell To Twilio’s Board Of Directors

It’s my great pleasure to announce that Rick Dalzell has joined Twilio’s Board of Directors. As you usually read in such an announcement, I’ll tell you Rick’s background:  he was the CIO of Amazon for roughly 10 years, from 1997 to 2007. Before that, he was an SVP at Walmart. But titles and companies, while impressive, don’t tell the full story. Rick is humble, but he’s… Read More

Out Of Beta, Into Your Hands: Rolling Out Voice and SMS Enabled Numbers In 19 New Countries

In 2011, we launched our first batch of global numbers outside the US and Canada, bringing Twilio Voice to the UK. We had one simple goal: to bring quality Voice and SMS to developers and businesses worldwide. Since then, we’ve continued to expand Twilio’s global reach. Today, we’re pleased to announce new number capabilities in 19 countries. From Bahrain to Norway, we’re bringing these numbers out… Read More

Reach More Customers Across North America: Introducing Canadian Short Codes

You need powerful tools to scale the communication between you and your customers. Twilio Short Codes are now available in Canada. This offers you a way to reach millions of customers in North America, all at once, using one API. Learn more about Twilio Short Codes here, and apply for your Canadian Short Code today.   Text Canadian Users Faster with Short Codes Twilio Short Codes… Read More

Customer Security Notice on CVE-2014-0160 / Heartbleed Disclosure

The engineering team at Twilio has been working to assess the impact for our customers in the wake of April 7th’s disclosure of CVE-2014-0160, known colloquially as Heartbleed. We join nearly every service provider on the Internet responding to this critical vulnerability in OpenSSL’s handling of heartbeat packets and conducted a comprehensive security review in response.  Our obligation as a custodian of your communication compels a… Read More

Building For The Enterprise: Introducing Twilio Client’s Global Low Latency Improvements for WebRTC, New Recording Capabilities

The quality of a voice call is the critical element when it comes to the caller’s experience and one of the largest issues impacting IP voice is audio latency. Today at Enterprise Connect we released our Global Low Latency (GLL) architecture to Twilio Client’s WebRTC capabilities.  In addition we have enhanced our <Record> functionalities for enterprise-level conferencing. Twilio Client enables VoIP calling to browser-based and mobile applications, leveraging WebRTC for real-time… Read More