- A Conversational AI platform to build intelligent communication experiences.
- Autopilot now supports Google Assistant.
- Available now in beta.
Since we launched Autopilot at Signal last month, we’ve been working on expanding its features set. Today, we’re excited to share that Autopilot now supports Google Assistant — one of the leading channels for voice assistants.
Google Assistant is quickly becoming omnipresent through Android phones, wearables, and smart home devices. Google Assistant shows that customer experiences are being designed to create conversation style interactions. Try asking Google Assistant who the president is — then ask “who is his wife”. Google carries the context forward creating a great experience. Smart speaker owners now have on average 2.2 devices and smart speaker installed base has risen to 57.8 million and with this new addition to Autopilot channels, brands can reach a larger volume of users.
An AI-powered virtual assistant built using Autopilot can handle everything from simple questions or requests, such as "are you open tomorrow?", or "I want to confirm my appointment" to more sophisticated interactions such as re-booking a flight or purchasing health insurance.
Build once, deploy on every channel
Building voice assistants with Autopilot is easy. Autopilot uses a single API to access multiple channels. Unlike other conversational AI platforms, developers can create a single, unified customer experience across all channels with just one click. Developers can save a ton of time as they now have to only build and train a single model that can then be deployed across multiple channels such as SMS, Voice, Alexa, and now Google Assistant. Moreover, every channel can learn from all the other channels.
To learn more, visit the Twilio Autopilot homepage. Autopilot’s pay-as-you-go pricing model ensures that you only pay for what you use.
We’ve also put together docs that include quickstarts and full API reference documentation so that you don’t get lost along the way ;)
Head over to your Twilio Console to start using Autopilot.
We can’t wait to see what you build!