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Life Inside: We Build At Twilio

  • By Adan Figueroa
    Introducing Twilio Developer Evangelist Adan Figueroa introducing adan figueroa

    Hello world!

    I’m Adan Figueroa, from Mexico City and in this post I’ll tell you how I became a Developer Evangelist at Twilio. I learned how to code in high school. The reason why I chose to study programming is a little silly. I remember when I was a kid I really got impressed after I watched The Matrix, yes, The Matrix, that movie that suggests that we live in a simulation created by computers. At that moment I didn’t understand too much to be honest, but I thought it was something really cool, and that gave me enough curiosity to try to code. After I wrote my first lines of code I knew that I wanted to do that forever. That feeling of facing a challenge, finding a solution and after several tries seeing how it all works it’s amazing.

    When I was in college at the Instituto Politecnico …

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  • By Hayden Powers
    Introducing Developer Voices Intern, Hayden Powers Hayden Powers hero image

    ‘What am I doing here?’ I thought, looking over a sea of heads staring at classroom computer screens, none of which even remotely resembled my own. ‘Everyone here is so much smarter than I am. I don’t belong here. I can’t do this.’

    Intro to Computer Science: Java I, my very first computer science course at community college, a night class taught by none other than a real software engineer that worked on enterprise applications for the college during regular business hours. I had never met a real software engineer before; in fact, I hadn’t even met an engineer in any capacity before this moment, ever.

    No one in my family had even attempted a technical subject like this, nor did they encourage me to do so, yet here I was, taking a computer science course at a college level that I wasn’t even sure I would be able …

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  • By Twilio Employer Brand Team
    #OwlAboutMe: NJ Potter, Manager, Platform Architecture OwlAboutMe_BlogHeaders (5).png

    #OwlAboutMe is an editorial series spearheaded by the Twilio Employer Brand & Recruitment Marketing team. We highlight our Twilions and how they are "drawing the owl" in their day-to-day roles and pushing the boundaries at Twilio!

    Let's meet NJ Potter (She/Her), Manager - Platform Architecture. Read more about her, how she found Twilio through a previous role she worked in, and why a career coach is integral to her development. It's all in our latest #OwlAboutMe employee spotlight.


    Tell us about your role! What do you build? How did you land here?

    Hey everyone! My name is Njeri Potter, but I go by "NJ." As a Manager - Platform Architecture in the Sales Efficiency department, I design and build sales tools using analytics —specifically Salesforce's CRM Analytics!

    My journey to Twilio started when I met my current team as their Customer Success Manager at one of our software providers. I …

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  • By Twilio Employer Brand Team
    How Twilio is Empowering LGBTQIA+ Employees at Work Copy of PRIDE Statement Quote Graphic 1200 x 628 (1200 × 620 px) (1).png

    Corporate institutions have long approached Pride Month—a time when LGBTQIA+ communities celebrate the freedom to be themselves—as a way to associate their brand as supporters of the movement. Typically this is done by switching the company logo to rainbow colors for 30 days. Although there’s nothing wrong with wanting to show support, the issue with this gimmicky approach is problematic only when a company is not doing the internal work to actually benefit and aid the LGBTQIA+ community.

    Pride Month is about celebrating the brilliance, perseverance, and history of the LGBTQIA+ community. From the lens of the corporate world, it’s essential that companies use this time to reflect on whether they are actively doing their part, but also to ensure that they are prioritizing their communities at scale—not just during the month of June.

    “Twilio chose not to change our corporate logo on social media for Pride this year (and …

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  • By Twilio Employer Brand Team
    Career Journeys @Twilio Career Journeys at Twilio

    As Twilio continues to grow, opportunities for Twilions to learn new skills, overcome new challenges, and advance their careers are limitless. There are plenty of examples of employees craving new experiences and finding the perfect fit right here at Twilio.

    There's no better way to showcase these stories than to ask Twilions who navigated their own remarkable career journeys. Each Twilion featured in this blog series lives the Twilio Magic values, kicking off their career at Twilio in one role and evolving into something entirely different. We thank them for sharing their unique insights into the milestones, support, and learnings they experienced along the way.

    Luke Losin Grace Kim Ivan Gracia

    Read Luke's …

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  • By Twilio Employer Brand Team
    Career Journeys @ Twilio: Finding Work-Life Balance Career Journeys @ Twilio Luke

    Name: Luke Losin

    Role: Lead, Go-To-Market Talent Acquisition

    Home Base: Honolulu, Hawaii, United States

    FunFact: Luke has two middle names and may or may not be of royal descent.

    Career Journeys at Twilio: Luke timeline

    Ingenuity and resourcefulness have been a hallmark of Luke Losin’s Twilio career since his first day as a sales exec in Silicon Valley.

    Today, as the Talent Acquisition Lead for Twilio’s Go-To-Market team, Luke’s mission is to recruit new Twilions. And in the true spirit of a Builder and Owner – key Twilio Magic Values – he also helped pioneer a pilot program for remote work before it became a workplace norm.

    At Twilio, Luke has found a way to deliver high performance and contribute to the growth of his whole team while also maintaining a healthy work-life balance.

    So Long, Google, Hello Twilio

    After a five-year run in sales at Google, Luke began searching for an opportunity to make …

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  • By Twilio Employer Brand Team
    Career Journeys @ Twilio: Becoming a Sales Leader Career Journeys @ Twilio Grace

    Name: Grace Kim

    Role: Director, Strategic Growth Accounts

    Home Base: San Francisco, California, United States

    Fun fact: Grace was the captain of Columbia University’s Women’s Varsity Archery Team, winning the US Intercollegiate Archery Championships in 2013.

    Career Journeys at Twilio: Grace timeline

    How does a new college grad leapfrog from an entry-level sales job to a role that touches nearly every aspect of the company in just seven years?

    Twilio’s Director of Strategic Growth Accounts, Grace Kim, did it with intention, passion, and drive.

    Upon graduating from Columbia University, Grace was sure of just one thing — she wanted to work in software. She had always been interested in tech and felt that would be an ideal start to her career. At some point, the goal got more specific: Grace dreamt of being a CRO at a tech startup.

    Her journey with Twilio, and the skills and experiences she’s picked up along the way, is …

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  • By Twilio Employer Brand Team
    Career Journeys @ Twilio: Paying it Forward through Engineering Career Journeys at Twilio Ivan

    Name: Ivan Gracia

    Role: Principal Software Engineer

    Home Base: Madrid, Spain

    FunFact: Ivan regularly volunteers with the Red Cross to give back after witnessing a helicopter rescue in 2002.

    Career Journeys at Twilio: Ivan timeline

    Ivan Gracia isn’t afraid of uncertainty – he thrives on it.

    Before Ivan officially joined Twilio, he was a part of Kurento, the team behind the open-source project that became a wildly popular WebRTC media server on the Internet. When Twilio acquired the group in 2016, Ivan found himself at a crossroads: Continue that work as part of Twilio — or switch gears entirely and forge a new career in disaster relief.

    He ultimately chose to stay at Twilio, where he is now a Principal Software Engineer, a role that gives him plenty of time and space to explore big questions and the innovations such brainstorming can yield. "The people I met and had conversations with at Twilio were incredible. Twilio …

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  • By Twilio
    Commemorating & Celebrating Juneteenth at Twilio Juneteenth @ Twilio (1).png

    Juneteenth is a historic moment in the liberation of Black communities in the United States. While President Abraham Lincoln issued the Emancipation Proclamation on January 1, 1863, the abolition of slavery was not fully enforced until June 19, 1865, when federal troops arrived in Galveston, Texas to announce that all remaining enslaved people were free. Last year, President Joe Biden declared Juneteenth a federal holiday in the U.S. For us, Juneteenth is a company-wide holiday and important reminder for all Twilions that the racial justice movement is an ongoing global call to action to build a more equitable Twilio by living our anti-racist commitment.

    Doing the work year-round

    Twilio’s racial equity work and support of Black Twilions is not confined to just one day. We continue this work every day so that we make these efforts less of a moment of honor, and more a movement of change. To support …

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  • By Gabriel Bolzi
    Apresentando o Developer Evangelist Gabriel Bolzi Apresentando o Developer Evangelist Gabriel Bolzi.png

    Olá a todos, meu nome é Gabriel Bolzi, Developer Evangelist da Twilio e estou aqui para me apresentar, vambooooora.

    Minha infância no Brasil foi basicamente jogar futebol na praia e ir de bicicleta para a escola, mas em algum momento algo chamou minha atenção, e seu nome era Tibia.

    Para quem não conhece o Tibia, é um jogo de RPG de 1997 (que ainda está online) e jogar esse jogo foi meu ponto de virada para começar a amar computadores.

    Tibia game

    Enquanto estava jogando Tibia, sentia que faltava partes mais complexas nele, queria criar minha própria versão do jogo e então descobri sobre os Tibia Servers - que são basicamente uma cópia do jogo original, mas permitindo que você criasse o seu próprio servidor, que lhe permitiria criar novos itens, novos mapas, novos feitiços e promoções.

    More GIF

    Então minha jornada como desenvolvedor começou aos 15 anos, desenvolvendo em C++. Eu gastava 2-3 …

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