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The Owl’s Nest: Inside Twilio

  • By Twilio
    Women Making a Difference at Twilio Women Making a difference at Twilio

    We celebrate Women's History Month globally to recognize the great strides and vital contributions of women. When we reflect on these achievements, it's essential to acknowledge that women have faced immeasurable challenges and injustices throughout history. Yet, they continue to overcome adversity, break down barriers, and change the world.  

    This year, Women's History Month and International Women's Day theme is "ChooseToChallenge", to encourage individuals to call out gender bias and inequalities. The International Women's Day organization says, "a challenged world is an alert world," and we couldn't agree more – because where there is a challenge, there is an opportunity for change.

    Celebrating Women’s History Month

    At Twilio, we give women a platform to promote and drive cultural change by bringing thoughtful programming, content, and events that celebrate women and address real issues that impact women in the workplace and beyond.  

    Here’s a recap of events that happened at Twilio …

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  • By Twilio
    Twilio After Hours Podcast: Black Women In Tech Twilio After Hours: Black Women in tech

    In 2017, we launched the Twilio After Hours event series to create inclusive spaces for professionals who did not see themselves reflected in the tech industry. This program empowered participants to engage in honest conversations, network with others and explore opportunities in the tech industry. To evolve and grow Twilio After Hours, the Global Employer Brand & Recruitment Marketing team is launching a thought-provoking podcast with honest and authentic conversations that aims to lift the veil on the tech industry and push diversity and inclusion forward.

    "It's an exciting time to relaunch Twilio After Hours. Evolving from an in-person event to a podcast series allows us to elevate more diverse voices and drive richer discussions fueled by our participants' unique experiences," said Corey Weathers, Developer Evangelist and Co-Founder of Twilio After Hours.

    We are thrilled to announce the launch of our podcast pilot episode, A Seat at the Table: Black …

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  • By Mia Adjei
    Introducing Software Developer for Technical Content, Mia Adjei Introducing Software Developer for Technical Content, Mia Adjei

    Ahoy there! Let me tell you a story.

    Once upon a time, there was a young child with a mind full of questions. "Why are there no parrots in the trees in our neighborhood? How are pencils made? Why do we have winter here when other people are having summer?”

    I was that child, and every day I quested for answers. I asked all the people around me and usually spent hours in the public library voraciously reading everything I could get my hands on. If the answer did not reveal itself even after that, I often tried out small experiments to see if I could figure out a solution on my own.

    Every day a new question

    As far back as I can remember, I've always been a questioner and I’ve always been elated when I learned the answers to my questions. Childhood was filled with discoveries and "aha!" …

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  • By Twilio
    Celebrating the Beauty of Black Families At Twilio Celebrating the beauty of black families at Twilio

    February is Black History Month – a month dedicated to educating and celebrating the significant achievements Black people have made to our nation and the rest of the world. While celebrating Black culture, heritage, and history, it is equally important that we share uplifting stories about Black Families' experiences who epitomize power, strength, and resilience - the backbone of healthy, thriving Black communities.

    This year's Black History Month national theme is the Black Family: Representation, Identity, and Diversity.The Association for the Study of African American Life and History chose this theme because of the Black families' centuries-long degradation in America. The negative portrayals of Black families have created a one-dimensional view that is too often widely accepted as the norm when there's so much more beauty and depth to the Black family.

    Telling our own story

    To celebrate Black History Month, the Black Twilions employee resource group put …

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  • By Twilio
    Twilio Fosters Innovation Through Recognition Innovation through Recognition Banner

    The Superb Owl Awards are to Twilio what the Grammy's are to music, the Academy Awards are movies, and the Emmys are to television. To put it simply, there's no bigger honor at Twilio than to receive this prestigious Superb Owl Award.

    The Superb Owl Award recognizes owners and builders who have an outsized impact on Twilio. Since 2012, our Executive Team has celebrated Twilions, who've gone above and beyond to deliver outstanding, innovative solutions and programs to customers both internal and external, all while being the embodiment of our Twilio Magic Culture. This is the heart of our company and what we call the Twilio Magic!

    "At Twilio, we strive to celebrate the magic our employees create. They are the driving force behind Twilio's success. Because of their efforts, we want to highlight their accomplishments, recognize and celebrate the moments that matter while building a culture of …

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  • By Vishnu Vardhan Ravi
    The Flex Playmaker Expert Voice #2 – The Partner Ecosystem Team ecosystem-partners-team.png

    Welcome to the second interview on ‘The Flex Playmaker’ series. In this edition, I interviewed an entire team working on laying the foundation for onboarding a curated and trusted set of integrated partner solutions.

    This Interview was conducted on December 10th, 2020.

    Questions (in bold) are from Vishnu Ravi. Other folks who participated are highlighted in headings.

    Meet the Partner Ecosystem Team

    Elliot Goldwater

    Senior Director, Business Development & Partnerships

    Elliot, let me begin with you. As the DRI for this program, can you give us a 30K-foot view on the charter for this program, how it began and where the team is today?

    Thanks, Vish. Our mission is really straightforward; we want to help accelerate time to value for our Flex customers.  

    From my perspective, there are two things that really excite me about this effort. The first of which is the team.  We’ve assembled an amazing …

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  • By Twilio
    A Major Next Step: End-to-end R&D in Bengaluru R&D in Bengaluru

    Even though 2020 was one for the books, good things still happened this year. Digital transformation accelerated in nearly every sector, with Twilio being the critical component of digital acceleration for our customers. This is reflected in tremendous growth in the number of employees, new offices, and an impressive stock performance.

    Twilio has virtualized the world's communications infrastructure through voice, text, chat, video, and email APIs that are simple enough for any developer to use yet so robust that they can power the most demanding applications. We're enabling innovators across every industry — from emerging unicorns to established enterprises — to reinvent how they engage with customers. Anytime. Anywhere.

    That "anywhere" is what helps Twilio find the best talent worldwide. With 26 offices in 16 countries, we embrace a global workforce as few companies do. And that's why India simply could not be ignored.

    India is now

    According to PWC …

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  • By Luís Leão
    Apresentando o Developer Evangelist Luís Leão Apresenta

    Quando eu comecei a minha carreira de TI, ser desenvolvedor era como ser uma pequena peça de uma máquina gigante. Naquela época tínhamos "fábricas de software" que desenvolviam aplicativos e sistemas de acordo com o projeto e tempo predeterminados.

    Eu sempre gostei dos filmes do Chaplin e "Tempos Modernos" resumia muito o que era desenvolver aplicativos nos anos 2000. Hoje, isso tudo mudou e quero te contar o que aconteceu no meio do caminho...

    GIF do filme "Tempos Modernos". Charles Chaplin na linha de montagem de uma fábrica

    Existe uma API para isso

    Lá em 2007, quando morava em Belo Horizonte e já era desenvolvedor web, o Twitter estava começando a ser notado no Brasil. Naquele tempo, era moda recebermos convites dos amigos para criar contas em novos serviços e, assim que recebi um convite do Twitter, percebi que o serviço tinha uma "página de desenvolvedor". Isso me deixou muito curioso.

    Eu já tinha trabalhado com web services antes, mas isso era um pouco …

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  • By Luís Leão
    Introducing Developer Evangelist Luís Leão Introducing Developer Evangelist Luis Leao

    When I started my career in IT, being a developer meant for me to be a small piece of a giant machine. That time we had "software factories" who developed apps and systems based on their projects and a predetermined schedule.

    I always loved Chaplin's movies, and my favorite movie was "Modern Times" because it resumes how developers worked back in 2000. Now everything has changed, and I want to tell you what happened on this path...

    GIF from "Tempos Modernos" movie. Charles Chaplin tightening screws quickly.

    There is an API for that

    Back in 2007 in Minas Gerais, I was already a web developer and Twitter was starting to get noticed in Brazil. That time when friends' invitations to new apps were a thing and I got one to Twitter, I saw the service had a "developer page" and I was curious about it.

    I've worked with web services before, but this was different: you could make simple HTTP …

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  • By Jeff Lawson, Twilio co-founder and CEO
    Our 12th Twilioversary: Celebrated with a Socially-Distant Trebuchet Socially Distant Trebuchet

    Today, November 20th, 2020, marks 12 years since Twilio was born. We founded Twilio back in 2008 to provide a bridge between applications and the world of telephony. And we haven’t stood still – we’ve since expanded beyond communications to optimizing customer engagement and providing a unified view of the customer journey.

    Along the way, we've also had more than a little fun. As we've grown, we've strived to maintain a culture where we can be ourselves, quirks and all – we call it the Twilio Magic. You can see it when we encourage live coding on the New York Stock Exchange floor, teach dogs to take selfies, or help automate weddings.

    But one of our most hallowed traditions is a birthday tradition: every year on November 20th, we come up with creative ways to deliver confections to faces. Yes, really.

    Follow along, and I'll tell …

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