Appboy Gives Mobile Marketers A New Way To Reach Users via SMS with New Webhooks Feature


It seems like everyone has an app. But, not everyone has a plan to get their users invested in it. In a flooded app market, you need a way to stand out. Appboy gives the developers and marketers the tools they need to rise above the tide. Major brands like Urban Outfitters, PicsArt and EPIX turn to Appboy for a systematic way to grow, manage, and… Read More

How Software Communications Is Helping Fight Human Trafficking: The Polaris Project Uses SMS To Save Lives


Our world is rapidly changing for the better in the wave of software communications. It’s easy to spot this change in the hospitality industry with companies like AirBnB, or in the ride-sharing industry with companies like Lyft. Outside of the consumer industry, software is not just changing lives, it’s saving lives. The Polaris Project works to abolish human trafficking by leveraging communications technology. Together with the… Read More

Jane Kim Crowdsources Poetry Using Twilio: Building Exquisite Texts

Exquisite Texts

Jane Kim’s idea for Exquisite Texts came from the place all great app ideas come from – senior year post modern poetry class. Last week, she unveiled her Twilio-powered app that allows anyone to submit one line of poetry as part of a poem that will be completed by other strangers texting her app. The app has already produced many gems such as the following:  … Read More

Kit Lets Your Control Your CRM Via Text With Twilio


Michael Perry built his business from a simple audience targeting app, to a full fledged CRM you can control with a text. The whole development process only took around 18 months. Kit CRM is moving fast. But things could always go faster for Perry. In his closing words in our email interview he joked that “San Francisco wasn’t built in a day.” Indeed it wasn’t. But,… Read More

Development In Developing Countries: Trek Medics Builds Avenues For Health Care with Twilio


What if 911 wasn’t an option for you? It’s a terrifying thought knowing that in a moment of need, there would be no ambulances blaring, no EMTs piling into trucks, and no emergency helicopter coming. That’s a reality for people in developing countries. It’s a reality that the folks at Trek Medics are working to change. But changing that requires confronting a few unfortunate truths. Here… Read More

Diving Into The Internet of Things With IBM Watson And Twilio


Twilio is a tool you can use to build a conversation wherever you need it. You might be building a simple conference line for your co-workers. If you’re IBM, you’re probably forking a Twilio Video stream from an iPad to a JavaScript SDK so IBM Watson can do natural language processing in realtime. It’s probably not your typical conversation archetype, but it is possible with a… Read More

LendUp Helps Customers Personally, Runs Their Call Center Programmatically With TaskRouter


When you’re trapped in a cycle of debt and it’s hard to figure out how to get out, and who to turn to. LendUp works with people who have less than stellar credit to not only offer them loans, but offer them a path back to financial health, a process they call the LendUp ladder. Short term lenders often build their business models on opaque terms… Read More

Joseph Tinsley Solves A Class Registration Nightmare For His Niece With Twilio SMS


Registering for college classes is a lot like shopping on Black Friday here in America. You’ve probably seen the videos of people stampeding through the doors of a superstore at 4am to get their hands on an Xbox. That’s what class registration is like in a virtual sense. When thousands of students all hit the registration page at once, it can crash. The downtime couldn’t come… Read More

Behind Great Customer Service, There’s Great Code : How Apartment List Uses Twilio


Apartment List‘s Renters Operations Center (ROC), headquartered in San Francisco, is lovingly referred to as The Rock by employees. It’s not the type of rock where you’ll find Nicolas Cage and Sean Connery saving the world from a nuclear weapon crisis. But, you will find Apartment List’s customer service staff doing equally heroic work: finding people apartments in San Francisco (and all over the world). Humans… Read More