https://www.twilio.com/en-us/blog Explore the latest company news, product updates, technical tutorials, and best practices from Twilio, the industry-leading customer engagement platform. en Tue, 20 Oct 2026 08:34:58 -0400 In this tutorial, you'll learn how to integrate SIM swap detection into your Rust applications. Sun, 18 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/detect-sim-swaps-rust-twilio-lookup-api https://www.twilio.com/en-us/blog/developers/tutorials/detect-sim-swaps-rust-twilio-lookup-api Matthew Setter Developer Insights An email blast sends one email to a large list at once. Learn how to send one that reaches the inbox, plus tips and examples. Sun, 18 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/what-is-an-email-blast https://www.twilio.com/en-us/blog/insights/what-is-an-email-blast Jesse Sumrak Industry Insights 19 best email fonts for 2026: email-safe classics, web fonts with fallbacks, and top picks for signatures, newsletters, and Gmail.” Sat, 17 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/best-email-fonts https://www.twilio.com/en-us/blog/insights/best-email-fonts Jesse Sumrak Ayanna Julien Industry Insights See how real-life CIOs and CTOs modernize customer engagement while keeping their existing systems. Thu, 15 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/modernize-cx-without-rip-and-replace https://www.twilio.com/en-us/blog/insights/modernize-cx-without-rip-and-replace Jesse Sumrak Ravleen Kaur Industry Insights Build inbound and outbound voice AI assistants that can handle tool calls using TypeScript, Twilio Agent Connect, and OpenAI's GPT-Live. Wed, 14 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/integrations/tac-gpt-live-voice-ai-agent-typescript https://www.twilio.com/en-us/blog/developers/tutorials/integrations/tac-gpt-live-voice-ai-agent-typescript Wen Zhu, Xinghao Huang Ryan Rouleau, Ryan Rishi, Rachel Baskin, Lenore Files, Paul Kamp Developer Insights Unlock the future of customer engagement with the Twilio Video Media SDK, now Public Beta. Seamlessly combine live video data, AI, and secure, connected experiences. Wed, 14 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/products/launches/video-media-sdk-public-beta-launch https://www.twilio.com/en-us/blog/products/launches/video-media-sdk-public-beta-launch Andy O'Dower Product News Discover what agentic identity is in 2026. Learn how AI agent identity and governance secure autonomous systems across channels while building customer trust. Wed, 14 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/agentic-identity https://www.twilio.com/en-us/blog/insights/agentic-identity Ravleen Kaur Catie Kolander Industry Insights In this tutorial, you'll learn how to retrieve a phone number's SMS Pumping Risk Score — along with other helpful information — in Rust. Tue, 13 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/retrieve-phone-number-sms-pumping-risk-score-rust https://www.twilio.com/en-us/blog/developers/tutorials/retrieve-phone-number-sms-pumping-risk-score-rust Matthew Setter Amanda Lange Developer Insights Learn how to scale your SMS, voice, and email infrastructure for Cyber Week — covering API optimization, fault tolerance, and real-time deliverability. Mon, 12 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/best-practices/best-practices-cyber-week https://www.twilio.com/en-us/blog/developers/best-practices/best-practices-cyber-week Esther Balta Paul Kamp, Jesse Sumrak, Bill Higbee Developer Insights Eliminate agent cold starts with Segment Conversation Memory Integration. Sync customer profiles into live channels for real-time, context-aware AI interactions. Sun, 11 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/products/segment-conversation-memory-integration-ga https://www.twilio.com/en-us/blog/products/segment-conversation-memory-integration-ga Valaree Landry Product News Unify Twilio Voice, SMS, and WhatsApp directly in Salesforce with the new Partner Contact Center Integration. Eliminate the tab-swapping now. Wed, 07 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/partners/integrations/voice-sms-whatsapp-salesforce https://www.twilio.com/en-us/blog/partners/integrations/voice-sms-whatsapp-salesforce Hadijah Creary Partners & Ecosystems Learn how to build a multi-channel AI agent with Vercel's eve and Twilio Conversations. Unify SMS and WhatsApp into one thread, give your agent long-term customer memory with Twilio Memory Store, and swap the LLM with one line of TypeScript. Wed, 07 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/building-agent-twilio-conversations-eve https://www.twilio.com/en-us/blog/developers/building-agent-twilio-conversations-eve Marius Obert Paul Kamp, Anni Chen, Michelle Duke Developer Insights Move beyond unwanted communications. Drive immediate ROI and hyper-relevant marketing. Wed, 07 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/events/webinar-master-automated-journeys https://www.twilio.com/en-us/blog/events/webinar-master-automated-journeys Events & Community Discover Q3 2026 fraud trends. Detect the latest phishing tactics, secure third-party credentials, and learn about Twilio's new OAuth 2.0 and IP ACL security tools. Wed, 07 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/best-practices/quarterly-fraud-update-sept-2026 https://www.twilio.com/en-us/blog/insights/best-practices/quarterly-fraud-update-sept-2026 Dan Nieters, Rohit Agarwal, Alena Eissman Ravleen Kaur, Paul Kamp Industry Insights In this tutorial you'll learn how to filter out landlines (and other non-mobile numbers) in PHP using the power of Twilio's Lookup v2 API. Tue, 06 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/avoid-sending-sms-to-landlines-lookup-v2-api-php https://www.twilio.com/en-us/blog/developers/tutorials/avoid-sending-sms-to-landlines-lookup-v2-api-php Matthew Setter Developer Insights In this tutorial you'll learn how to filter out landlines in Go using Twilio's Lookup v2 API. Tue, 06 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/avoid-sending-sms-to-landlines-lookup-v2-api-go https://www.twilio.com/en-us/blog/developers/tutorials/avoid-sending-sms-to-landlines-lookup-v2-api-go Matthew Setter Developer Insights How to practice good email list hygeine this holiday season to maintain strong deliverability and avoid throttling, blocklists, and the spam folder. Tue, 06 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/peak-season-deliverability-quality-beats-quantity https://www.twilio.com/en-us/blog/insights/peak-season-deliverability-quality-beats-quantity Adam Morales Industry Insights See how a $982 voice AI toll fraud attack happened to my Twilio Voice demo and learn measures to secure a voice app. Understand patterns, preventive controls, more. Mon, 05 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/best-practices/secure-voice-agent-demos https://www.twilio.com/en-us/blog/developers/best-practices/secure-voice-agent-demos Rishab Kumar Dan Nieters, Aaron McDermott, Cori Parisca, Paul Kamp Developer Insights Conversational design almost always prioritizes persona and tone. Those matter but not as much as solving your customers' problems first. Mon, 05 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/design-ai-agent-for-resolution https://www.twilio.com/en-us/blog/insights/design-ai-agent-for-resolution Jesse Sumrak Lyssa Test Industry Insights Build trust and drive engagement with Twilio Branded Calling, now on AT&T (Pilot), T-Mobile, and Verizon. Stand out to customers with verified branding. Sun, 04 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/products/launches/branded-calling-att-t-mobile-verizon-networks https://www.twilio.com/en-us/blog/products/launches/branded-calling-att-t-mobile-verizon-networks Melissa Blassingame, Robert McCulley, James Lapic Product News In this tutorial, you'll learn how to create vCards and how to then send them via SMS using Twilio's Programmable Messaging API. Thu, 01 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/create-send-vcards-with-go https://www.twilio.com/en-us/blog/developers/tutorials/create-send-vcards-with-go Matthew Setter Andrew MacLean Developer Insights Learn how to track opt-outs and avoid communicating with customers afterward in your PHP code, with Twilio's Incoming Message Webhook and Event Streams functionality. Thu, 01 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/track-opt-outs-in-php https://www.twilio.com/en-us/blog/developers/tutorials/track-opt-outs-in-php Matthew Setter Andrew MacLean Developer Insights Learn how to use WebRTC APIs to build powerful voice and video communication solutions with helpful WebRTC tutorials and examples. Thu, 01 Oct 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/get-started-webrtc https://www.twilio.com/en-us/blog/get-started-webrtc Jesse Sumrak Donal Toomey Developer Insights 98% of companies are training AI to act more human, but personality didn't appear anywhere in what customers requested. Other important things did, though. Wed, 30 Sep 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/customers-want-an-answer-not-an-ai-friend https://www.twilio.com/en-us/blog/insights/customers-want-an-answer-not-an-ai-friend Jesse Sumrak Lyssa Test Industry Insights The Traffic Optimization Engine is a suite of products working across networks, senders, geography, and use cases to provide messaging deliverability at scale. Wed, 30 Sep 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/products/launches/prioritized-messaging-with-traffic-optimization-engine https://www.twilio.com/en-us/blog/products/launches/prioritized-messaging-with-traffic-optimization-engine Will McKenzie Product News Learn how to capture real-time call summaries, sentiment analysis, and script adherence from Twilio voice calls and store them in SQLite using Node.js. Tue, 29 Sep 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/augment-voice-calls-twilio-conversation-intelligence-nodejs https://www.twilio.com/en-us/blog/developers/tutorials/product/augment-voice-calls-twilio-conversation-intelligence-nodejs Matthew Setter, Dhruv Patel Developer Insights Brands think they’ve designed AI that solves all their customers problems, but almost half of customers disagree. Here’s what’s happening. Mon, 28 Sep 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/insights/improve-ai-satisfaction https://www.twilio.com/en-us/blog/insights/improve-ai-satisfaction Jesse Sumrak Lyssa Test Industry Insights How to Augment Voice Calls with Twilio Intelligence in C# Mon, 28 Sep 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/augment-voice-calls-twilio-intelligence-csharp https://www.twilio.com/en-us/blog/developers/tutorials/product/augment-voice-calls-twilio-intelligence-csharp Amanda Lange, Matthew Setter Developer Insights In this tutorial you'll learn how to use Conversation Intelligence, and Conversation Orchestrator, and Conversation Memory to retrieve customer call summaries and an analysis of the caller's sentiment. Mon, 28 Sep 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/augment-voice-calls-twilio-intelligence-php https://www.twilio.com/en-us/blog/developers/tutorials/product/augment-voice-calls-twilio-intelligence-php Matthew Setter Developer Insights In this tutorial, you’ll learn how to build an RCS Business Messaging campaign in PHP Sun, 27 Sep 2026 20:00:00 -0400 https://www.twilio.com/en-us/blog/developers/tutorials/product/build-rcs-business-messaging-campaign-twilio-php https://www.twilio.com/en-us/blog/developers/tutorials/product/build-rcs-business-messaging-campaign-twilio-php Dhruv Patel, Matthew Setter Developer Insights