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  • By Cliffton Lee
    Personalize Your SMS Messages with an Alphanumeric Sender ID Alphanumeric Sender ID Header

    Increase open rates. Reinforce your brand. Improve message delivery. All with Personalized Alphanumeric Sender ID

    Given the amount of spam and unwanted messages people receive on a given day, it’s no surprise they often ignore messages from an unfamiliar number. And if that message comes from an unfamiliar international number, the chances of a recipient opening it are particularly slim.

    In countries that support Alphanumeric Sender IDs, leveraging them can dramatically increase your open rates. What’s more, for countries in which Alphanumeric Sender ID registration is enforced, you can also improve message delivery by reducing carrier filtering of A2P (application-to-person) traffic, as well as manage fluctuations in telecom logic, local regulations, and carrier-specific rules. When you register your Alphanumeric Sender ID, your messages and number are vetted with local authorities to establish the legitimacy of your messages and be passed through carrier firewalls.

    And because you can send your SMS …

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  • By Lizzie Siegle
    Loves Me, Loves Me Not: Classify Texts with TensorFlow and Twilio loves me loves me not cover

    Valentine's Day is coming up and both love and machine learning are in the air. Some would use flower petals to determine if someone loves them or not, but developers might use a tool like TensorFlow. This post will go over how to perform binary text classification with neural networks using Twilio and TensorFlow in Python. Text +16782767139 to test out this text classification.

    text-lovesmenot

    Prerequisites

    Setup

    loves me not bear

    Activate a virtual environment in Python 3 and download this requirements.txt file. Be sure to use Python 3.6.x for TensorFlow. On the command line run pip3 install -r requirements.txt …

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  • By Haki Benita
    Building an Interactive Voice Response (IVR) System with Python, Django and Twilio Building an Interactive Voice Response (IVR) System with Python, Django and Twilio

    IVR stands for Interactive Voice Response system. It's a way for you to communicate with your users over the phone. IVR is operated by voice and by the DTMF tones that phones produce when pressing keys on the keypad.

    Just like your web site, mobile app or chatbot, IVR is another way for you to interact with your users. IVR holds a unique set of features that makes it ideal under some circumstances:

    • Visual impairments: Users that rely on screen readers to navigate websites and mobile apps are used to interact with voice based interfaces.
    • No Internet access: Users in remote areas or in places where an Internet connection is not constantly available or very expensive.
    • Technologically challenged: Users that have trouble dealing with websites and apps, like the elderly, often find IVR much easier to operate.
    • No access to smartphones or a computer: Users that …
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  • By Michael Jaroya
    Build a Currency Conversion SMS chatbot using Twilio Autopilot, Exchangerates API, and PHP Build a Currency Conversion SMS chatbot using Twilio Autopilot, Exchangerates API, and PHP

    The mobile penetration rate in the world is currently estimated at 4.68 billion mobile phone users and according to a report by Statista, the number is projected to increase even further in 2020. This increase coupled with other factors, such as the advancement of Artificial intelligence, particularly Machine learning, and the underlying technologies such as natural language processing, has made chatbots become very popular and necessary.

    What is a chatbot and why is it important?

    A chatbot is a software or program that is designed to simulate conversation or chat with human users through text messages, virtual platforms integrated into websites, applications, and instant messengers.

    Chatbots help to streamline and automate customer support by getting rid of tedious tasks, thereby enhancing customer experience. They also give companies room to implement new marketing ideas that can improve customer conversion rates.

    In this tutorial, we are going to learn first hand …

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  • By Nikki Rubin
    Twilio Startups Founder Interview Series | TS7: SellMax Twilio Startups SellMax

    Welcome to the Twilio Startups 7 (TS7, for short) where we feature exciting founders from around the world to share their inspiring entrepreneurial journeys through seven quickfire questions. Today we would like to introduce you to Sean Pour of SellMax. Read on to learn more about how Sean founded the company as a teenager and grew it into a national business. Check out tips for creating meaningful campaigns, setting realistic expectations with investors, and beating imposter syndrome.

    SellMax Logo

    • Company Name: SellMax
    • Founder Name(s): Sean Pour
    • Industry: Automotive
    • Stage/Funding: Early-stage
    • Location: San Diego, CA

    From the founder of SellMax

    We reached out to Sean at SellMax to get insight into launching your first business and building out your own custom call center to make better data-driven decisions.

    Describe your company in 160 characters or fewer (the original length of a text message)

    We are a company that makes selling …

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  • By Jeff Eiden
    Modernize your crisis hotline with Twilio Flex flex-crisis-hotlines

    Every day, hundreds of thousands of people turn to crisis hotlines for support during some of the hardest moments of their lives. With suicide rates in the U.S. at their highest since WWII, and so many Americans succumbing to "deaths of dispair" (drug overdose, alcohol-related illness, and suicide) that life expectancy has decreased the past 3 years — demand for these life saving intervention services is increasing. In fact, calls to the National Suicide Lifeline Network have more than doubled since 2014 — with that number expected to climb even more significantly once the new 3-digit suicide hotline number (988) is rolled out nationwide.

    This growth in demand is making it increasingly challenging for already resource-constrained crisis centers to provide help to everyone who so desperately needs it. Unfortunately, many people in crisis today abandon their call after experiencing long wait times or simply never reach out in the first …

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  • By Chimezie Enyinnaya
    Add Media Uploads to a Laravel Vue.js Chat App Using Twilio Programmable Chat Add Media Uploads to a Laravel-Vue.js Chat App

    In my last tutorial, I showed you how to add chat to a Laravel app using Twilio Chat. In this tutorial, I’ll be showing you how to enhance the app by adding media support to it using Twilio Programmable Chat. That is, allowing users to send media files as message.

    Prerequisites

    In order to follow this tutorial, you will need the following:

    Getting Twilio Credentials

    Login to your Twilio dashboard and copy both your ACCOUNT SID and AUTH TOKEN.

    Twilio Account Credentials

    Before you can start using the Twilio Programmable Chat, you need to first create a chat service:

    Twilio Programmable Chat Dashboard

    Take note of your SERVICE SID.

    Twilio Programmable Chat Configuration

    Lastly, you need to create an API key:

    Twilio New API Key

    Also, take note of both your API SECRET and API SID.

    Getting Started

    To make …

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  • By Michael Okoko
    Send PDF Invoices via WhatsApp using Laravel, PHP, Stripe, and the Twilio API for WhatsApp Generate and Send PDF Invoices via WhatsApp using Laravel, PHP, Stripe, and the Twilio API for WhatsApp

    Stripe is a payment gateway that provides developer APIs to help you receive payments from your application/website.

    The Twilio API for WhatsApp provides a platform that helps you send any type of business message via WhatsApp through a streamlined API.

    In this tutorial, we will be exploring how to send payment invoices and notifications to our users via WhatsApp when they make payments on our website.

    Pre-requisites

    To follow along with this post, you will need the following:

    Getting Started

    To get started, create a new Laravel application and assign the folder name.

    $ laravel new twilio-commerce && cd twilio-commerce
    

    Next, install our application dependencies using composer. These dependencies include the Twilio SDK and the Stripe PHP library (to …

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  • By Phil Nash
    Speech to text in the browser with the Web Speech API Speech to text in the browser with the Web Speech API

    The Web Speech API has two functions, speech synthesis, otherwise known as text to speech, and speech recognition, or speech to text. We previously investigated text to speech so let's take a look at how browsers handle recognising and transcribing speech with the SpeechRecognition API.

    Being able to take voice commands from users means you can create more immersive interfaces and users like using their voice. In 2018, Google reported that 27% of the global online population is using voice search on mobile. With speech recognition in the browser you can enable users to speak to your site across everything from a voice search to creating an interactive bot as part of the application.

    Let's see how the API works and what we can build with it.

    What you'll need

    We're going to build an example app to experience the API, if you want to build along …

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  • By Dotun Jolaoso
    Build a Laravel PHP Package that Seeds the Database with Fake Data How to Build a Laravel PHP Package that Seeds Fake Data

    Packages primarily provide a way to add functionality to your Laravel applications and can serve as a great way of decoupling your application. The great thing about building packages is that they can easily be reused. In this tutorial, we’ll be looking at how to get started with building a Laravel package. We’ll be building a package that allows you to generate random fake data specifically in the first names, last names and email fields for a user; a simpler version of the popular Faker PHP Library. Interestingly, down the line we will make use of the same Faker Library to generate seed data.

    Technical Requirements

    To follow along, you’ll need the following:

    • PHP Development Environment
    • Composer globally installed

    Setting up a New Package

    To get started setting up a new Laravel package, we’ll be using Composer. From the terminal, cd into your project’s directory and run the following …

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