Twilio for Salesforce: How to Answer Incoming Calls With Your CRM

One of the powerful ways you can use Twilio is to buy virtual phone numbers and control what happens when people call them. For example, you can forward calls, create conferences, present an interactive phone menu or even record voicemail. In this post, we’ll show you how to use your Salesforce org to control phone calls in this way.  By the end, you’ll understand how to… Read More

Announcing New Official Twilio Helper Library for Salesforce

Today we’re excited to announce the release of the complete Twilio Helper Library for Salesforce. Adding voice and SMS to your Salesforce and apps has never been easier. Introducing the Twilio Helper Library for Salesforce Twilio makes it simple to program the phone network with its REST APIs for voice and SMS communications. This makes it a natural fit for CRM users in sales, marketing,… Read More

New Contest Category: Twilio for Salesforce, with Appirio

How can you help your customers streamline their business processes, convert leads, and take their company to the next level using Twilio plus Salesforce?  For the next two weeks (#24 and #25 of the contest, for those keeping track), we’ve teamed up with Salesforce and Appirio for what promises to be one of our most exciting developer challenges yet – the chance to win a Netbook… Read More