QwikTalk: A Simple Way to get Expert Advice Using Twilio Voice

Josh Breinlinger had the idea for QwikTalk, a phone-based advice service, so he got together with developer Den Markin and together they built the service using Twilio Voice. Through QwikTalk, users can reach experts for advice on cars, pets, business, and virtually anything where sage advice is needed. They recently launched the first test categories for Excel experts, SEO experts, and SEM experts.  Soon after, they launched the… Read More

Customer Support via SMS with Zendesk

A few weeks ago, I was given a challenge: Replace email with SMS for customer support using Zendesk. If you’re not familiar with Zendesk, it’s a flexible helpdesk system that allows customers create new helpdesk tickets by simply sending an email. Helpdesk staff can respond to the customer and apply complex workflows to tickets.  Best of all the whole thing is documented and logged so everyone… Read More

Announcing the Twilio API Explorer

Need a hand with that app? At Twilio we pride ourselves on simple, easy to use APIs with great documentation. We try our best to ensure that building powerful telephony applications is a seamless process and to provide the right tools and libraries to make it easy to integrate Twilio into whatever application you are building. Today we’re announcing a major enhancement to our developer tools,… Read More

Portland API Hack Day Recap

Last week, among the caffeine-laden ruins of OSCON 2011, a number of geeks came together in a not-so-secret meeting at Urban Airship called API Hack Day. Powered by coffee, colorful donuts, tacos, coffee, pizza, and other tasty beverages, a number of champions rose from the ashes to demonstrate their prowess and creativity with some of the best APIs in the land. Three stood above the rest…. Read More

Isidorey Uses Twilio to Power Smart Pill Packages for Stora Enso

  Isidorey is a device cloud solutions provider that allows embedded devices to connect to the cloud using their platform. They provide a set of tools and APIs that enable device manufacturers to build highly secure, scalable, and connected business applications easily. Isidorey used Twilio for Stora Enso, a global packaging, paper and wood products company, to create a connected pill package that sends compliance information to the Isidorey… Read More

JustRemindIt Uses Twilio to Help You Forget About Forgetting

Wake up calls and appointment reminders just got easier to create and manage with the release of JustRemindIt’s iPhone application. Created by Aditya Kothadiya, JustRemindIt is a Twilio powered pay-as-you-go service that’ll call you with a reminder right when you need it. All you have to do is type in the number and time to call along with a reminder message. When it’s time, JustRemindIt uses… Read More

Win lunch with Albert, Fred and Brad from Union Square Ventures

It has been an exciting past couple weeks here at Twilio with the new API rolling out and yesterday’s lower pricing announcement. The Twilio community is as fired up as we’ve ever seen and we wanted to put together the ultimate prize for an aspiring developer or startup that uses Twilio to create a business. For this contest, we’re giving away a trip to New York… Read More