12 Hacks of Christmas – Day 9: Call Congress


Frosty the congressman, was a busy hard-to-get a hold of soul… well, that certainly doesn’t roll of the tongue, but at least it’s topical. Welcome to another installment of the #12HacksOfChristmas. I hope by now you are listening to festive tunes, sipping festive beverages, relaxing next to a warm fireplace with your pet ferret snuggled on your shoulders. But if you, like me, live in a… Read More

Creating a Click to Call Service with Twilio Client, Pusher and Python


Let’s be honest: traditional call centers have a terrible user experience. You see something interesting on a website that you want more information about. Email takes too long, so that option is out of the question. What do you do? You search for a phone number (hidden in their contact page at the bottom in tiny text), place a phone call, give away all your details,… Read More

CarGurus Dials In Customer Success With Twilio Click-to-Call


Searching for a new car can be a daunting process. CarGurus is making automotive shopping easier by connecting prospective buyers with the best car deals and the best car dealers. Now the 6th largest and fastest automotive shopping website in the nation, they’re using Twilio to track phone leads and allow their customers to call dealers directly from their browser. Since launching their secure-click-to-call and SMS… Read More

CloudSquads Offers Click-to-Call and Transcription in the Salesforce Cloud with Twilio

This guest post is from Ashish Seth (pictured right) – Co-Founder and CEO at CloudSquads.  Ashish is admittedly “obsessed” with helping enterprises make their business social, measurable & actionable. When he’s not obsessing with social media and communities – you could find him playing cricket, exploring the outdoors, or trying out the newest restaurant in town. Find out more about Cloudsquads by visiting their website  or… Read More

Sales Software Crushpath Launches Instant Click-to-Call & Transcription, Powered by Twilio

Deals don’t happen in a database – that’s what Crushpath is solving for your sales team. Crushpath provides an online and mobile dashboard that builds a timeline around sales deal activities. Starting today, that now including phone calls. The dashboard collects all activity surrounding a deal including emails, team and customer comments, files and more. Crushpath also allows you to create metrics dashboards and specific customer landing pages…. Read More

Instant Connections Between Leads and Sales Reps with FormActivate

What stops a deal dead in it’s tracks? Phone tag, unanswered emails, long gaps of time, and unprepared sales reps. The two founders of FormActivate got tired of chasing their tails while chasing their leads, and came up with a new way for prospects and sales reps to communicate. Brad Slavin and Steve Shulman saw businesses spending buckets of money purchasing lists of leads, only to… Read More

Tech Entrepreneur Rises from Dotcom Ashes with CRM Software and Twilio


Thirteen years ago serial entrepreneur Richard Keith Latman made headlines around the country when Microworkz, his Seattle-based startup, was nearly crushed by an avalanche of orders for its low-priced PCs and free Internet service. Amid mounting lawsuits and Better Business Bureau complaints, Latman found himself out of job. To support his family, he began selling cars. Working for car dealers gave him the idea that would… Read More

Twilio for Salesforce: How to Answer Incoming Calls With Your CRM

One of the powerful ways you can use Twilio is to buy virtual phone numbers and control what happens when people call them. For example, you can forward calls, create conferences, present an interactive phone menu or even record voicemail. In this post, we’ll show you how to use your Salesforce org to control phone calls in this way.  By the end, you’ll understand how to… Read More