Get Started with Twilio Voice: Record Caller’s Voice Screencast

In the fourth installment of Twilio’s Voice Quickstart Series, we introduce you to the <Record> verb. This walkthrough shows you how to set up an interactive IVR so your caller can be connected to another number, as demonstrated in the previous screencast, or record a message that will be played back to them. When your caller records a message it will be hosted in a php doc and… Read More

Twilio for Salesforce: How to Answer Incoming Calls With Your CRM

One of the powerful ways you can use Twilio is to buy virtual phone numbers and control what happens when people call them. For example, you can forward calls, create conferences, present an interactive phone menu or even record voicemail. In this post, we’ll show you how to use your Salesforce org to control phone calls in this way.  By the end, you’ll understand how to… Read More

Announcing New Official Twilio Helper Library for Salesforce

Today we’re excited to announce the release of the complete Twilio Helper Library for Salesforce. Adding voice and SMS to your Salesforce and apps has never been easier. Introducing the Twilio Helper Library for Salesforce Twilio makes it simple to program the phone network with its REST APIs for voice and SMS communications. This makes it a natural fit for CRM users in sales, marketing,… Read More

IDC report suggests telco apps should move to the cloud

Should the world migrate its voice communications to the cloud? A recent IDC industry report by analyst Elisabeth Rainge explores this question. In the report, Rainge notes that, while the recent downtime experienced by Amazon’s AWS underscored the cloud’s risks, “the economic benefits of cloud along with the technology advances reflected in cloud services are significantly more attractive than the operational cost models of traditional communications services.” Rainge points… Read More

New Geek: John Britton is the Latest Addition to Twilio

<Say>Hello, Twilio</Say> My name is John Britton. I joined Twilio just over a week ago, and let me tell you, it’s been an amazing experience so far. I’m coming on board as a Developer Evangelist, and I’ll be working alongside John Sheehan to make the lives of all Twilio developers as easy as possible. I’m here to help you get your new Twilio apps off the… Read More

Introducing Our Ridiculously Simple Twilio SMS API

Update: This week’s developer contest category is SMS.  Build a Twilio app using SMS and submit by midnight on Sunday, Feb 14th for your chance to win a Netbook. More details on the contest page…  Today we’re excited to announce the launch of our newest product: Twilio SMS. Existing customers already know you can use Twilio to make and receive phone calls, and now you can… Read More

3 Twilio Customers Make Robert Scoble's Top 25 Startups to Watch in 2010

Robert Scoble’s list of startups to watch for 2010.  Two of the three we can talk about publicly, and the third is a secret for now (feel free to leave your guesses in the comments). Congratulations Expensify! In simplest terms, Expensify is a powerful and yet simple tool for filing expense reports.  We have been using it internally here at Twilio from early on, and love… Read More

Twilio Founders Discuss Cloud Telephony on the Web 2.0 Show

Twilio co-founders Jeff, Evan, and John joined Adam Stacoviak (@adamstac) for the 63rd episode of the Web 2.0 Show last week to discuss cloud communications. As Adam mentions, the topics covered include: Where the idea of the Twilio service came from How we remain connected and communicate with the Twilio development community Netbook Mondays, our weekly developer contest where we blog about the Twilio developer community… Read More