Expensify.com Uses Twilio to Power Credit Card Validaton and Customer Support

If you’re like me, expense reports are a hassle and a frustration. Saving receipts? Reviewing credit card statements line by line? Waiting to get reimbursed? I get stressed out just thinking about it, and even more stressed about what will happen if I don’t get it done. Expense Reports in the Cloud Fortunately any source of great frustration is an opportunity for an entrepreneur, and thank… Read More

Protecting you from Nasty Numbers

A customer wrote today with a great question: Q: “Does twilio protect me from placing calls to nasty phone numbers that may be entered by an end-user, such as 911?” A: Yes! We do indeed protect you from abusive uses, so you can feel free to pass-through to use whatever phone number a user enters. Here’s a list of restricted phone numbers that will be returned… Read More

Announcing status.twilio.com

As cloud consumers ourselves, we love status dashboards.  So we’re pleased as pie to announce the launch of our own status portal for Twilio. http://status.twilio.com The status portal will be our mechanism to communicate Twilio service status to our customers.  If there are problems, we’ll also use that site to message the problem, status of the fix, as well as any postmortem analysis to keep you… Read More

Voicemail for Twilio with Twilio

I have a confession to make. When we launched a few weeks ago, we printed our 877-8-TWILIO phone number on the site.  And about an hour before launch, we realized we hadn’t wired that phone number up to anything! How embarrassing for a phone company, right? So we very quickly (<5 minutes) whipped up a simple voicemail application to answer that line, records a message and emails it… Read More