Queue: The Gathering

Twilio recently added the ability to use the <Gather> verb in the TwiML you use to provide a callers experience while in a queue. This opens up lots of interesting possibilities for changing what would normally be a bland and frustrating experience for your customer, into a more targeted and even possibly entertaining experience. In this post I’ll show you how you can use the <Gather>… Read More

Twilio and Subversion: Have Phone, Will Deploy

A few weeks ago, I heard from Shawn Campbell that he was having problems using Twilio with Subversion. Initially, I thought he meant how he was storing and managing his source code, but I quickly figured out how wrong I was. He had one of the most common problems out there: he works with a number of teams, so he has to deploy a lot of different code to… Read More