Feed FM: Making Hold Music Less Boring With Twilio


When you’re on hold, it might seem like time drags on forever. Your customers feel the same way when they’re on hold– because hold music is terrible. Feed.FM is on a mission to provide a legal and easy way to add popular music (anything from Arcade Fire to Zeppelin) to your app, website, or game. They take care of all of the reporting, billing and licensing… Read More

Call Redirection via the Twilio REST API

Twilio is excited to announce the addition of asynchronous call redirection to the Twilio REST API.  This feature opens a wide range of advanced call queuing, call center, and enterprise uses.   Using the call redirect API, you can interrupt an in-progress call and have it begin executing a new TwiML document of your choice, simply by POSTing to the Call Instance Resource. This API gives you… Read More