Creating Customer Notifications with JIRA, GreenHopper, Zapier and Twilio SMS

This is a guest post from Nicholas Muldoon, a GreenHopper & Agile Expert for Atlassian, the good people behind JIRA. Nick details how integrate webhooks in JIRA with Twilio SMS to notify customers when their service request needs attention. You can find the original post on Atlassian’s blog and follow Nicholas’ blog here. In this article we will explore how a customer service team can resolve… Read More