Powered by Twilio, SendHub Brings Feedback Loops to SMS Marketing

SendHub, a Y-Combinator startup, offers an SMS marketing platform for small businesses, sports leagues, faith groups and teachers. When SendHub was getting started – before it evolved into a full-fledged SMS marketing app – co-founder Garrett Johnson had a mission: to give teachers at his nephew’s public school a better means to communicate after class with students and parents. The majority of the students came from… Read More

Seamlessly Add Click to Call to Websites with Custard

At the Twilio Conference hackathon, we saw a ton of great hacks and apps built in one night, and many in particular stood out, especially Custard. Built by David Phillips, Christian Fernandez and Robbie Trencheny, Custard allows website owners to easily add click to call functionality to their websites without any required phone or software downloads. Since the conference, they’ve been refining Custard’s click-to-call widget and it is now… Read More

3 ways you can leverage cloud communications to supercharge your sales

The world of sales has changed dramatically over past couple of years. Leads come in from multiple sources, at all times of day, from more informed customers. With this new set of challenges, here are three key ways that your business can use cloud communications to dramatically boost lead conversions, give your sales team more information about inbound prospects and increase call efficiency. 1. Decrease response… Read More

Medical treatment directory WhatClinic uses call tracking to prove its value to customers

The UK’s WhatClinic is a lead-generating directory of international medical treatment providers. The company started off targeting medical tourists — people who travel abroad in pursuit of lower-cost healthcare – but as it expanded its international reach, WhatClinic realized that its service could be just as valuable to local consumers. The basic business model remained the same: Consumers come to the site in search of specific… Read More

Thumbtack.com uses SMS alerts to streamline sales and marketing communications

Launched in 2009, Thumbtack.com is an online directory that connects trade professionals like plumbers, gardeners and dentists to customers in need of their services. Thumbtack did research and found that text messaging (SMS) was the best way to communicate with their customer base and enable the listed professionals to respond rapidly to incoming leads. When Thumbtack built SMS alerts into its sales and marketing processes with Twilio’s dead-simple… Read More

Twilio powers call tracking and virtual phone systems for real estate

There’s no place like home, and there’s no industry like real estate for technology. We’ve seen web leads, call tracking, text message and voice alerts related to customer acquisition, workflows, virtual phone systems to manage groups, call routing, and visual voicemail. And that’s just the tip of the iceberg! At the RealPage User Conference hosted at the Aria Hotel in Las Vegas, I had the honor… Read More

@WalmartLabs Pushes “Value of the day” with Twilio Short Code SMS

Walmart offers a “Value of the day” to all of its customers. The “Values of the day” are special discounts that Walmart shoppers can redeem for a limited time. Shoppers can find out about these discounts in a range of ways, including following Walmart’s Twitter account @WalmartSpecials. Now, thanks to Twilio Short Code SMS, shoppers can get notifications via text message, as well. We had a… Read More

Trulia gives real estate agents an edge with Instant Leads

For a real estate agent in pursuit of a hot lead, speed is everything. According to a study by Dr. James Oldroyd of MIT, an agent’s odds of successfully contacting an online lead are 100 times higher if the lead hears back from the agent within five minutes of filling out an online form. Understanding the central importance of rapid responses to an agent’s bottom line,… Read More

Predictive Dialing on Demand with Impact Dialing

Impact Dialing is a pay-as-you-go on-demand auto dialer built on Twilio. Their software is used by call centers, pollsters, and political campaigns to improve the efficiency of their outbound calling operations and to send out pre-recorded messages.  Customers can pay-per-agent or pay-per-minute. As reported by Venture Beat a few weeks ago, Impact Dialing recently raised funding to further the development of their service.  VentureBeat reports: “As… Read More