Build Your Own Agent SMS Chat Using Twilio Toll-free Numbers

Learn more about Twilio Toll Free SMS here and get started with your new numbers here. Most businesses own a Toll-free number to offer customer service and support. But, wouldn’t it be more engaging if contact centers had the  ability to interact with customers via a new channel – texting – to  allow calling and texting to the same Toll-free number? In this tutorial I’ll show… Read More

Call My Nana: Danielle Leong Sets Up Life Saving Voice Reminders For Her Grandma With Twilio

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The following post was written by Danielle Leong Front End Web Developer at Twilio, and wonderful grand-daughter to her dear Grandmother. My grandmother is 92 years old. She has 6 children and 11 grandchildren (not counting the furry, four-legged ones). She was on the first women’s basketball team in San Francisco, served on the city’s Grand Jury, and was an avid swing dancer. She’s still fiercely… Read More

Building A Twilio Powered Star Trek Communicator


As a casual fan of the Star Trek series I tread lightly when discussing The Show or anything orbiting anywhere near The Show (see: fantasy nerd). It is not the wrath of the trekkie I fear, but rather getting trapped in a debate I am wholly unqualified to participate in. Don’t misunderstand me, as a child I loved TNG. My grandparents had a grove of avocado… Read More

Roger Stringer Shows You How To Live Blog With Twilio SMS And Simperium

When you’re at a conference it’s easy to get inspired but hard to find the time to share your thoughts then and there. Going from talk, to demo, to meetup, carving out time to blog and share your thoughts might not be an option. Roger Stringer (pictured right), independent developer, Twilio DOer, and author of the Twilio Cookbook built a hack that lets you post photo… Read More

Five Common Twilio StackOverflow Questions in Node.js, Ruby and PHP.

Hi folks. A few weeks ago I came across a question on StackOverflow about the Twilio verb <Gather> that I thought was really interesting. It reminded me of why I love StackOverflow and it gave me an idea. The idea was to identify common Twilio questions on StackOverflow and use them as a jumping off point to discuss some cool utilities available in the Twilio API…. Read More

Making Your Inbox Intelligent with Context.IO and Twilio


Email is broken. We get too much of it. We get irrelevant stuff. Reply-all is the default and CC is the norm. Even worse, smart phones constantly interrupt our day with every single message with almost no intelligence involved. How do we sort through the email and make sure we get the important information in a timely manner in a way we can use? Recently I… Read More

The Pronunciation Challenge


Text to Speech is hard. When TTS works well and pronounces everything correctly, no one cares. When you mispronounce common words – or worse names – you can annoy or even offend your customers. As humans, we have it quite a bit easier. We can understand the context and know when to break the normal pronunciation rules. While our man/woman voice is good the vast majority… Read More

Getting Started with Twilio and Google App Engine for PHP

Keith Casey PHP

This is a syndicated blog post by Twilio Developer Evangelist, Keith Casey, originally published on Google App Engine’s blog.  Keith shows you how to use Twilio with Google App Engine on the PHP runtime. I’ve wanted to explore Google App Engine for years. Between its SLA, automatic scaling, and queuing system, it has always been compelling. Unfortunately, since my Python skills are somewhere between “Hello World” and… Read More