Send A Text, Skip The Dealership: CarCodeSMS Brings Car Sales Directly To The Customer With Twilio SMS


The ground floor of a car dealership can be a chaotic place. For car shoppers looking to avoid the pressure of last minute deals, sales pitches and test drives, going to the dealer in person isn’t ideal. CarCodeSMS developed a way for prospective car buyers to contact car salesmen directly via text, without having to make the haul to the dealership. CarCodeSMS co-founder Nick Gorton told The… Read More

You Need My Guy: How a DryWall Mishap Sparked a Social Hiring Site

Joe Cassara (pictured right) hired a drywall contractor who had multiple references, all of which checked out. Still, he left Joe with some poorly hung drywall and tasked with finding another handyman to fix the job he just paid for.  While Joe was looking for a new drywall guy, he was struck with an idea for a new business: socially powered hiring site You Need My Guy…. Read More

CU Wireless Brings Secure Mobile Banking To Customers with Twilio SMS

Credit unions are known for great rates—but not necessary great technology. The mission of CU Wireless, a subsidiary of Maps Credit Union, is to change that. Formerly known as Credit Union Wireless, the company offers technology services and financial apps to nearly four million credit union members around the country. In the course of rolling out a mobile banking initiative, the technology team at CU Wireless… Read More

HipDial Takes The Hassle Out Of Conference Calls With Twilio

There’s a popular phrase: “I’m hopping on a conference call.” But, “hopping” may not be  the right word. Joining a conference call normally involves searching for and punching in a series of PIN numbers, responding to voice prompts, and hanging on until the call’s host gets on the line. HipDial is trying to make things a little easier with a simple conference calling service. Four months ago,… Read More

Sessions Keeps Your Workouts Honest w/ Twilio SMS

Sure, working out is hard. For me, getting to the gym is even harder. I have to pack my gym bag the night before, set multiple alarms to get up in time to get to the gym before work, and prepare a counter-argument for the moment when I tell myself “you could definitely work out tomorrow.” This elaborate process is simplified when you have a coach… Read More

Twilio for Salesforce: How to Answer Incoming Calls With Your CRM

One of the powerful ways you can use Twilio is to buy virtual phone numbers and control what happens when people call them. For example, you can forward calls, create conferences, present an interactive phone menu or even record voicemail. In this post, we’ll show you how to use your Salesforce org to control phone calls in this way.  By the end, you’ll understand how to… Read More

3 ways you can leverage cloud communications to supercharge your sales

The world of sales has changed dramatically over past couple of years. Leads come in from multiple sources, at all times of day, from more informed customers. With this new set of challenges, here are three key ways that your business can use cloud communications to dramatically boost lead conversions, give your sales team more information about inbound prospects and increase call efficiency. 1. Decrease response… Read More uses SMS alerts to streamline sales and marketing communications

Launched in 2009, is an online directory that connects trade professionals like plumbers, gardeners and dentists to customers in need of their services. Thumbtack did research and found that text messaging (SMS) was the best way to communicate with their customer base and enable the listed professionals to respond rapidly to incoming leads. When Thumbtack built SMS alerts into its sales and marketing processes with Twilio’s dead-simple… Read More

RingDNA dials call tracking, IVR and virtual call center into Salesforce

Years ago (circa 2005) when DemandResults’ founder and CEO, Howard Brown, had to set up a Salesforce-integrated call tracking solution for a behavioral healthcare lead-gen company, he was feeling the pain. To track phone leads from 400 unique telephone numbers, Brown had set up an Avaya hardware switch and tied it to Salesforce. In Brown’s words, “provisioning a new phone number with that setup was a… Read More