SIP Interface adds support for international regions

connect to anything with twilio

We’re excited to share that SIP Interface now supports international regions, including North America (Virginia, Oregon), Europe (Ireland), Asia Pacific (Tokyo, Singapore, Sydney), and South America (São Paulo). This means that when you send SIP to Twilio, or receive SIP from Twilio, you can specify the region that’s closest to the location of your communications infrastructure to ensure the best quality of service. Sending SIP to… Read More

How to Configure Twilio Elastic SIP Trunking with FreePBX

Twilio Elastic SIP Trunking is used to connect your IP-based communications infrastructure to the publicly switched telephone network (PSTN), so you can start making and receiving telephone calls to the ‘rest of the world’ via any broadband public internet or private connection. Twilio users often hook Elastic SIP to FreePBX, a web based GUI with an underlying Asterisk based PBX. We took best practices from our… Read More

Introducing SIP Registration

We’re excited to introduce a new way to use the Twilio Voice API – via SIP Registration. Now you can connect your SIP-enabled devices or softphones directly to Twilio and use the Voice API to build nifty call-handling logic. For example, you can get phone numbers in nearly 50 countries for those phones. Then, decide if your phones ring sequentially or simultaneously. You can control call… Read More

Pittsburgh Technical Institute Switches SIP Based Call Center To Twilio

Pittsburgh Technical Institute (PTI) has been helping students launch a new career path with a post-secondary degree for over 70 years. PTI prides themselves on being attuned to the job market, keeping its curriculum current to ensure their students are successful after graduation. As the school evolved, their communications stack stayed the same, costing PTI time and money. Using Twilio, PTI overhauled their SIP-based call center… Read More

How to Make, Track and Automate Calls with Twilio in Agile CRM

Agile CRM built Twilio SIP functionality into their CRM to allow sales agents to make, record, and receive calls from the browser. The integration is making customers happier, and sales agents more effective. Great CRMs should make life easier for the customer as well as the caller. The key to a great experience for both parties is context. The sales reps making calls should have the… Read More

Nubitalk Powers Donation Campaigns for Unicef, Greenpeace Using Twilio SIP Trunking and WebRTC

There are no days off for Unicef and Greenpeace. The problems they’re trying to solve, respectively, all over the world are absolutely critical. For Greenpeace, that means fighting for the well being of the environment. For Unicef, that means helping out mothers and children in developing countries. Each organization relies exclusively on donations to continue their work. Their donation campaigns directly impact their ability to do… Read More

Announcing Lower SIP Trunking Prices & New Pricing Zones

Last November we announced the unbundling of our PSTN connectivity as a service.  Elastic SIP Trunking provides instant global voice provisioning for your IP infrastructure (e.g. IP-PBX, SBC, UC hardware, VoIP gateway, etc). Twilio uses the power of the cloud to offer resilience, intelligent local call routing, sms-enabled trunks, cloud-based call recording, multi-tenancy, and full WebRTC support. Since November, we have seen companies using this connectivity to… Read More

Connecting Cisco Gateways To Twilio Elastic SIP Trunking

There’s a common phrase you’ll hear from big telecom vendors when you’re trying to get phone connectivity in your office: “your estimate is 90 days.” In the middle of that waiting period, if you change any aspect of the planned PBX installation, you’ll hear the same phrase “your estimate is 90 days.” The days spent waiting add up to missed calls, and unnecessary expenses for small… Read More

Introducing the General Availability of Twilio Elastic SIP Trunking

Today we are happy to announce the general availability of Twilio Elastic SIP Trunking. Today’s launch brings instant provisioning, contract-free transparent pricing and global availability to the world of SIP Trunking. The SIP industry modeled itself on the technology (and buying experiences) of the by-gone 1870s. Elastic SIP Trunking brings ease of use, internet scale, and a modern approach to using SIP. We know SIP Trunking… Read More