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SIP posts

  • By Annie Benitez Pelaez
    Zoom Phone BYOC構成向け、Twilio SIPトランク接続のご紹介 Zoom-Twilio-JP

    この記事は英語版ブログ記事の抄訳です。

    Zoom Phoneへの移行を担当するITマネージャー向けに、新しいグローバルPSTN接続オプションが登場しました。Zoom Phone対応のTwilio Elastic SIP Trunkingサービスです。お使いのZoom Phoneサービスを100か国のSIPトランクに接続し、高品質のグローバルPSTNサービスを手頃な価格で利用、オンデマンドで拡張いただけます。

    Zoom PhoneのGraeme Geddes氏のコメントをご紹介します。

    「Twilio Elastic SIP TrunkingサービスをZoom Phone BYOCソリューションに追加できることを大変うれしく思っております。TwilioとZoom Phoneがシームレスに連携することで、両社のお客様はは世界中でサービスを利用できるようになります」

    一元的な管理とオンデマンドの拡張性を備えたZoom Phone BYOCソリューションにより、多国籍企業だけでなく中規模企業も、モバイルワークにおいて必要とされる俊敏性や接続性を実現できます。

    BYOCとは

    Bring Your Own Carrier (BYOC)とは、UCaaSとCCaaSプロバイダーが提供するオープンテレフォニーインターフェイスであり、Twilio Elastic SIP Trunkingサービスなどの互換性のあるPSTNサービスプロバイダーに接続します。具体的には、クラウド通信サービスプロバイダーが、サードパーティのサービスプロバイダーを通信経路として使用し、PSTN経由の …

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  • By Annie Benitez Pelaez
    Introducing Global SIP Trunking for Zoom Phone BYOC Zoom-Twilio.png

    IT managers charged with migrating their organization to the Zoom Phone service have a new global PSTN connectivity option available to them with the introduction of Twilio Elastic SIP Trunking support for Zoom. You can connect your Zoom Phone service to our SIP trunks in 100 countries and enjoy high-quality global PSTN service with on-demand scalability at competitive prices.

    “We’re excited to team up with Twilio and add its Elastic SIP Trunking service to the Zoom BYOC solution,” said Graeme Geddes, Head of Zoom Phone. “The Twilio team has made the integration seamless; our joint customers are able to turn-up services all over the world.”

    Featuring centralized management and on-demand scalability, our Zoom Phone BYOC solution provides multinational corporations and medium-sized businesses the agility they need to keep their mobile workforce connected.

    What is BYOC?

    Technically speaking, Bring Your Own Carrier is an open telephony interface provided by UCaaS and …

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  • By Annie Benitez Pelaez
    Twilio Joins with Ribbon to Expand Global SIP Trunking Solutions for Microsoft Teams MSTeams-Ribbon-Twilio.png

    The Direct Routing feature in Microsoft Teams has become the preferred method of connecting users to the PSTN, with media reports indicating upwards of 80% of organizations choosing this option over Calling Plans. Now, Twilio has joined forces with Ribbon Communications to provide enterprise IT managers with a new PSTN connectivity solution for Microsoft Teams that offers truly global coverage, low calling rates and on-demand provisioning.

    The joint solution combines Twilio Elastic SIP Trunking with Ribbon SBCs to connect Teams users to the PSTN in up to 100 countries. It enables you to deploy Microsoft Teams with Direct Routing on a global basis with the simplicity of a single, centrally managed solution.

    Direct Routing vs Microsoft Calling Plans

    IT managers who are rolling out Microsoft Teams for their unified communications service have a choice between two PSTN connectivity options: Direct Routing connects Teams users to a third party SIP trunking …

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  • By Madhu Mathiyalagan
    Introducing Elastic SIP Trunking Support for AudioCodes SBCs and Microsoft Teams Elastic SIP Trunk Microsoft Teams Hero

    Considering the rapid growth of the Microsoft Teams UCaaS service, it’s no surprise Twilio is often asked to provide a PSTN connectivity solution for the service. Enterprise customers want to combine the rich telephony features offered by Microsoft Teams with the global coverage and economical calling rates offered by Twilio SIP trunking services. And now – they can!

    We’re excited to collaborate with AudioCodes to introduce the direct routing connectivity of our Elastic SIP Trunking service to Microsoft Teams. The combination enables any organization using Microsoft Teams to connect to the PSTN via Twilio Elastic SIP Trunking. Additionally, users can get coverage in up to 100 countries with on-demand provisioning, unmatched reliability, and low calling rates.

    “We are delighted to be collaborating with Twilio to deliver scalable Microsoft Teams Direct Routing connectivity,” said Nimrode Borovsky, VP and General Manager, Enterprise, at AudioCodes. “As Microsoft Teams gains in popularity, not …

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  • By Bill Harrison
    SIP レジストレーションにおけるエッジロケーションへの対応 SIP Registration Locality JP

    この記事は英語版ブログ記事の抄訳です。

    SIPレジストレーションを行うことで、SIP対応デバイスやソフトフォンをTwilioに直接接続することができます。またProgrammable Voice APIを使用して、複雑なハードウェアやネットワークへの物理接続を必要とせずに、強力なコール処理ロジックを構築することができます。おなじみのTwilioアプリケーションを使って、PSTNやWebRTC/モバイルクライアントと同じようにSIPエンドポイントに接続することができるのです。しかしこれまでは、レジストレーション済みSIPデバイスはグローバルにコールを発着信することができるものの、SIPレジストレーション先は、米国バージニア州アッシュバーン(米国東部)にある当社データセンターに限定されていました。

    そのような中、2020年6月に、アプリケーションのパフォーマンス向上視点からのエッジロケーション対応機能を新たに発表しました。またこの新機能を通してお届けした基盤を活用し、更にエンドユーザーのコミュニケーション体験向上に貢献する機能をお届けしたいと考えていました。

    そして今回、SIPレジストレーションが、世界中のパブリックおよびプライベートのエッジロケーションに対応できるようになったことをお知らせ致します。これにより、お客様の所在に最も近いエッジロケーションにSIPデバイスをレジストレーションし、デバイス接続のパフォーマンスと耐障害性を向上させることができます。

    エッジロケーション経由で登録すると、アプリケーションのパフォーマンスが向上し、以下のようなメリットがも …

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  • By Bill Harrison
    Announcing Support for Regional Twilio SIP Registration Regional SIP Registration

    SIP Registration allows you to connect your SIP-enabled devices or softphones directly to Twilio, and use the Programmable Voice API to build powerful call-handling logic without standing up complex hardware or physical connections to your network. You can use the Twilio applications you know and love to connect to SIP endpoints the same way you do to the PSTN or WebRTC/Mobile clients. Until now, however, while your registered SIP devices could make and receive calls globally, your endpoints could only register to Twilio via our US-East data center in Ashburn, VA, USA.

    Earlier this year, we announced new Twilio Edge Locations to improve application performance. With this launch, we are building on top of what we delivered to improve the end-user experience.

    Today, we are happy to announce that Twilio SIP Registration is now accessible via our public and private Edge Locations worldwide. Now you can register your SIP device …

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  • By Bill Harrison
    Two More Reasons to Use Twilio Programmable Voice with Your SIP Network Programmable Voice Multidial Blind transfer

    As we continue to grow and develop our Programmable Voice portfolio, we are excited to announce the addition of new capabilities to enhance the overall user experience. These features will enable you to use the applications you have developed for PSTN and Client access interchangeably with your SIP endpoints too.

    Support for Blind Transfer with addition of inbound SIP REFER to Twilio

    The SIP REFER method enables moving an active SIP session from one SIP endpoint to another. In other words, REFER is used to implement call transfers on your SIP-connected calls. Until now, Twilio has only supported sending outbound SIP REFER messages to your SIP network, using the TwiML <Refer> verb.

    Today, we are announcing support of inbound SIP REFER messages, meaning you now can send SIP REFER messages from your SIP network to Twilio in order to initiate call handling in your application. Effectively, this means that Twilio …

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  • By Brooke Isaacs
    A Crash Course in SIP Trunking SIP Trunking 2.png

    Twenty years ago, when SIP trunking and VoIP were introduced on the world stage, we hadn’t yet dreamed of all of the ways that the internet would revolutionize how we connect with each other. Now, using the platform of our preference, unified communication online has become a part of our everyday lives.

    Phone calls still hold strong as a tried-and-true method of communication in a world that loves text, email, and messaging. Increasingly, businesses are leaning on VoIP and SIP trunking to meet the demand for affordable (and scalable) person-to-person communication.

    As we increase our reliance on online communication, SIP trunking frequently becomes the subject of conversation regarding digital transitions. Although SIP trunking is a hot topic, it can be easy to gloss over the basics of how it works and why it can be transformative for your business. Never fear, we’ve got you covered! Here’s everything you need …

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  • By Brad McAllister
    How to Secure Your SIP Trunks with Twilio Secure SIP Trunk

    The world has changed, thanks to the Internet. We are able to collaborate and build quickly and efficiently. But – this phenomenon has also increased the number of security risks and attempts by hackers to extract valuable information.

    Here at Twilio we use Rest APIs which are secure by default. On top of that, our Elastic SIP Trunks can be secured by simply flipping a switch.

    If you have not turned on the secure feature for Elastic SIP Trunk, this post will give you the reasons you should do it. We’ll show you how to enable Secure Trunking and walk through configuring a Cisco Unified Border Element (CUBE) with TLS & SRTP.

    Architecture diagram of secure SIP trunks with a Cisco CUBE

    TLS/SRTP is now included 🎉

    We are now offering this security feature free – all you need to do is flip the switch! Learn about the TLS specification for secure SIP trunking in our docs.

    We have already …

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  • By Annie Benitez Pelaez
    Twilio Elastic SIP Trunking Delivers Global PSTN Access for Genesys Cloud twilio-genesys.png

    Contact center managers and architects planning a migration to the Genesys Cloud service will encounter an important decision that they may not have given a lot of thought to. It’s about how best to connect their customers to Genesys Cloud. There are multiple PSTN connectivity options available to Genesys customers and each presents trade-offs that affect business agility, cost, customer experience and other factors.

    Genesys offers a “bring your own carrier” (BYOC) approach, which gives organizations the flexibility to select their voice services for Genesys Cloud. This gives Genesys customers access to a range of PSTN connectivity services to fit their business needs. You can leverage global SIP trunking services from third-party providers, including Twilio, and realize geographic coverage, pricing, flexibility and other advantages.

    Native Genesys Voice Services Offer Solutions for Any Deployment

    The native Genesys Cloud voice services offer you the simplicity of one-stop shopping. It’s incredibly easy to …

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