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SMS posts

  • By Miguel Grinberg
    Send Scheduled SMS with Python and Twilio Send Scheduled SMS with Python and Twilio

    Twilio is all about powering communication – and doing it conveniently and fast. Our Programmable Messaging service has been available for a long time, but until now, scheduling a message to be sent at a future time required a developer to use their own scheduling solution.

    Fortunately, this is now a thing of the past! With Message Scheduling, you can send your scheduled SMS messages with a single API call, without using custom schedulers.

    In this tutorial, you’ll learn how to send scheduled SMS notifications in Python.

    Tutorial requirements

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  • By Twilio
    How to Schedule a Text Message How to Schedule a Text Message.png

    There may be instances when you’d like to send a text message, but the timing isn’t quite right. Maybe it’s too early, a bit late in the evening, or it would make more sense to send something a few days from now. But waiting to send a text means you risk forgetting about it completely. So how do you write a text and send it later? You can schedule a text message or use a workaround.

    The method available to you will vary depending on your mobile device. Below, we lay out a few ways to get the job done (or get close to it). Some Android users, for example, have a scheduling feature built into their default text message app. iPhone users, however, don’t have that option. And if you’re interested in sending scheduled messages to your customers, we include a section that explains the most efficient way to …

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  • By Twilio
    How to Check How Much Time You’re Spending on Your Phone How Much Time Spent on Phone.png

    Have you ever wondered how much time you spend on your phone? Perhaps you’re curious how your daily usage compares to other members in your family. You may think you have a pretty good idea, but you just might be surprised by how often you use it.

    How many times a day do you pick up your mobile phone? How many minutes a day do you use social media and other apps? There’s an easy way to find out depending on your phone’s operating system (OS).

    The steps to find this data but will vary depending on whether you have an Android or iOS device. Most handset manufacturers use the Android phone operating system, including Google, Samsung and Motorola. While Apple phones run exclusively on iOS.

    Everyone has a preference when it comes to which phone to buy. But as of June 2020, Statcounter found that Android had 74% of …

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  • By Carina Kern
    Wie die Reiseindustrie mit Twilio ihre Kundenerreichbarkeit verbessern kann Blog Post DACH - Reiseindustrie

    Die Reisebranche hat seit der Corona-Pandemie mehr Herausforderungen als je zuvor. Neben neuen Sicherheitsvorkehrungen und Regularien gibt es auch operativ neue Herausforderungen. Neue und passende Mitarbeiter zu finden ist in der Gastronomie post-covid schwieriger geworden, zugleich steigt der Druck und die Vergleichbarkeit von Unterkunfts- und Reiseangeboten durch Online-Portale immens.

    Um daher dem Kunden eine bessere Kundenerfahrung anzubieten und gleichzeitig operativ Kosten zu sparen, beschäftigen sich immer mehr Unternehmen mit neuen Kommunikationskanälen und deren Automatisierung.

    Ein Beispiel für intelligente Kundenkommunikation ist die Buchungsplattform Tourradar: Mit einer Twilio-gestützten IVR und der Twilio Voice-API arbeitet das TourRadar-Team jetzt in einem leistungsstarken globalen Kommunikationszentrum in der Cloud. Mit über 90 Support-Mitarbeitern (Tendenz steigend), die rund um die Uhr in der ganzen Welt tätig sind, betreuen viele der Service-Agenten Ihre Kunden aus dem Büro, international und auch von zu Hause aus.

    Mit neuen technologischen Innovationen, aber auch z.B. Ankündigungen von Facebook (Meta), WhatsApp als Marketing- …

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  • By Carina Kern
    Verbesserung von Kundenerfahrung und Erreichbarkeit in der Versicherungsbranche mit Hilfe von Twilio Insurance DACH Blog post.png

    Die Versicherungsbranche hat seit der Corona-Pandemie mehr Herausforderungen als je zuvor. Der Außendienst ist gerade im Endkundenbereich schwieriger geworden. Neue und passende Mitarbeiter im Vertrieb und Service zu finden stellt sich für viele Unternehmen als kompliziert heraus.

    Um daher dem Kunden eine bessere Kundenerfahrung anzubieten und gleichzeitig operativ Kosten zu sparen, lohnt sich ein Blick in die Automatisierung der Kundenkommunikation bei gleichzeitiger Ausweitung der Kommunikationskanäle im Versicherungsbereich. Dieser Blogbeitrag soll daher einige Gedanken mitliefern wie Versicherungen sich post-covid auf den technologischen Status Quo bringen können.

    Ein interessantes Beispiel hierfür ist die Allianz-Versicherung, die mit dem Kontaktcenter Flex ihren Service-Agents eine einheitliche Serviceoberfläche bietet, die nicht nur Telefonie sondern auch Chat inkludiert.

    Mit neuen technologischen Innovationen, aber auch z.B. Ankündigungen von Facebook, WhatsApp als Marketing- & Vertriebskanal anzubieten, ermöglicht dies neue Spielräume für Entscheidungsträger in der Versicherungsbranche. Vielen Unternehmen mangelt es an unternehmenseigenen “Apps” bzw. der Expertise- oder Integrationsmöglichkeiten solcher Chatbots …

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  • By Lizzie Siegle
    Build a Wordle-like SMS game with Twilio Serverless Build a Wordle-like SMS game with Twilio Serverless

    I've recently become obsessed with Wordle, a word puzzle game created by Brooklyn-based software engineer Josh Wardle for his word game-loving partner. As a homage to Josh, and just-for-fun, I created a version of the game that can be played via text message. Read on to learn how to build an SMS word game using the Dictionary API, Twilio Functions, the Twilio Serverless Toolkit, Twilio Assets, and cookies in Twilio Runtime, and play Twordle yourself by texting a 5-letter word or "?" to +12155156567, or here on WhatsApp.

    SMS conversation with the Twordle game phone number.

    Prerequisites

    1. A Twilio account - sign up for a free one here and receive an extra $10 if you upgrade through this link
    2. A Twilio phone number with SMS capabilities - co …
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  • By Niels Swimberghe
    How to send SMS with C# .NET and Azure Functions using the Twilio Output Binding How to send SMS with C# .NET & Azure Functions using Twilio Output Binding

    Azure Functions has its own opinionated way of developing applications based on triggers, input bindings and output bindings. Azure supports two Twilio products using output bindings: Twilio Programmable Messaging for sending SMS and Twilio SendGrid for sending emails.
    In this tutorial, you'll learn how to send text messages with C# .NET using Azure Functions and Twilio binding.

    Prerequisites

    You will need these items to follow along:

    • OS that supports .NET (Windows/Mac/Linux)
    • .NET 6 SDK
    • Azure Functions Core Tools
    • A code editor or IDE (Recommended: VS Code with C# plugin, Visual Studio, or JetBrains Rider)
    • A free Twilio account (If you register here, you'll receive $10 in Twilio credit when you upgrade to a paid account!)

    Get started with Twilio

    You will need to set up a couple of things with Twilio before developing the Azure function:

    • If you don't already have a Twilio phone number, go and buy a …
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  • By Lizzie Siegle
    Wordle Creator: Twilio Salutes You With An SMS-Based Tribute wordle creator, twordle about post header img

    Like many word nerds and puzzle lovers, I've recently become obsessed with Wordle, a word puzzle game created by Brooklyn-based software engineer Josh Wardle for his word game-loving partner.

    wordle tweet about NYT feature

    New Yorker comic by Zoe Si

    new yorker img

    Here's the premise: each day, users have five guesses to guess a five-letter word. After each guess, tiles may change color to reflect how close your guess was to the day's goal word. A green box means the letter was correct and in the right spot, a yellow box means the letter is correct but is located in a different spot, and a gray box means the letter is not in the goal word at all.

    The game has exploded on social media, filling my feeds with the signature green and y …

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  • By Nathalia Velez Ryan
    How to Send SMS Online sms online

    Take a quick glance at your text message inbox, and you’ll get an idea of how useful Short Message Service (SMS) is for businesses. You probably have appointment reminders, delivery notifications, two-factor authentication (2FA), or marketing messages. These are just some of the ways businesses send SMS online.

    Among the many advantages, text messages have a high open rate, are cost-effective, and are permission-based, which makes them an effective way to engage your customers.

    If you’re ready to start reaping the benefits of this tool, you may be wondering how exactly to send SMS to your customers. The answer isn’t to pick up your phone and start texting them directly, but rather to use an SMS service. These services enable you to send one-way communications and even engage in multiparty conversations.

    This post will walk you through how to send and receive SMS messages online.

    Choose your SMS …

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  • By Luís Leão
    Notificações urgentes via SMS com Google Sheets e Twilio Notificações urgentes via SMS com Google Sheets e a Twilio

    Se você precisa enviar mensagens urgentes para os clientes ou para a equipe, mas não tem desenvolvedores à disposição ou acesso às suas ferramentas habituais, então, este tutorial, que mostrará como enviar notificações via SMS a partir do Google Sheets, pode ser perfeito para você. Nesta publicação do blog, mostraremos como enviar mensagens para uma lista de números do Google Sheets usando o App Script.

    Requisitos do tutorial

    Para seguir este tutorial, você precisa dos seguintes itens:

    • Uma conta Twilio – se você for novo na Twilio, poderá criar uma conta grátis com um crédito de avaliação de US$ 10
    • Uma conta do Google ou do G-Suite para acessar o Google Sheets. Você pode criar um aqui.

    Usar um número ou ID alfanumérico do remetente?

    A Twilio oferece suporte a diferentes opções para enviar mensagens SMS a números. Elas incluem números de telefone padrão, números gratuitos, Short codes …

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