Responding To Incidents Intelligently: PagerDuty Launches New Notification Flow Powered by Twilio Voice, SMS


When a server goes down, or a bug in your code causes problems for customers – your team springs into action. Quickly rallying the right teams is crucial to solving the problem. But, you have to contact your team intelligently. PagerDuty launched a new feature to alert multiple people at once to decrease your incident resolution times. Rallying The Right People, The Right Way PagerDuty integrates… Read More

60 Second Scoop Provides Critical Information in Emergencies with Twilio Voice

When Hurricane Issac hit New Orleans the last thing that residents were worrying about was 3G connections, broadband, or internet access. They were fighting to find basic needs like food, water, ice and medical aid. The City of New Orleans kept a running Twitter feed, updating residents where they could go for help, but only few residents could access Twitter. Civic minded friends, Oliver Blank and… Read More

eLynx Secures Realtime SMS Alerts For the Oil and Gas Industry with Twilio SMS

Ryan McDonald (pictured right) is the IT director of eLynx Technologies. He will be speaking at Twilio’s upcoming November 8th webinar on integrating voice and SMS into your business processes. eLynx uses state-of-the-art technology to provide real-time data collection and production monitoring to the oil and gas industry. It monitors roughly 22,000 systems, relying on the immediacy of text messaging to inform producers of well conditions and potential… Read More