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social impact posts

  • By Twilio
    How NGOs are leveraging digital engagement to help Ukrainian refugees How NGOs are leveraging digital engagement to help Ukrainian refugees

    When people are at risk due to conflict, crises, and war, social impact builders rise up to help. Today’s war in Ukraine is no different. We’re devastated by the loss of life and the attack on democracy and freedom, but we’re finding hope in the way communities are rallying to support displaced people. Nonprofits, NGOs, volunteer groups, and businesses are building innovative solutions to support people leaving their homes to reach safety.

    Here are the top use cases we’re seeing for how impact organizations are leveraging digital communications and Twilio products to support the people displaced by the war in Ukraine. Check out the linked resources to get started building your own communications app, or reach out to our team for additional support. We’re happy to help walk through technical approaches and offer nonprofit product discounts.

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  • By Christina Frantz
    Twilio helps more than 300 million people access COVID-19 vaccines and trusted information Twilio helps more than 300 million people get COVID-19 vaccine access

    Announces $18 million in vaccine equity grants for UNICEF, Save the Children, Civic Nation and others

    The race to vaccinate the world against COVID-19 calls on all of us to build. If we drive up our worldwide vaccination rate, we can turn COVID-19 from a severe pathogen to a manageable virus. Every vaccination not only helps protect an individual life but also reduces community spread and tames the evolution of variants. Every vaccination means one more person can hug a friend and visit the grocery store with less fear.

    With the pandemic impacting everyone around the world, we believe focusing on vaccine distribution is the best way we can make an impact at Twilio in alignment with our crisis response and prevention focus area.

    That’s why in February,—our social impact arm—committed to helping 1 billion people over two years get access to vaccines.

    Our customers and grantees are …

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  • By Jeff Eiden announces new app library for social impact at SIGNAL Launch of CodeExchange for Good

    As our communities faced numerous challenges in the past year, we learned how important it is for social impact organizations to quickly respond with an effective digital engagement program. One less day spent building, means one more day connecting people to vaccines, critical resources, volunteer opportunities, and classrooms.

    Today, launched the CodeExchange for Good, a curated open-source library of some of our most common and effective applications for social impact to help you build and get to production faster. There’s no need to start from scratch with this new addition to the social impact developer toolkit. Whether you’re looking to build an app for virtual medical visits or a disaster response system, you can find ready-to-deploy templates to get started quickly. You can use these pre-built samples to jump-start rapid prototyping of engagement applications that create positive social impact, many of which can be deployed in minutes with …

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  • By Erin Reilly, Twilio Chief Social Impact Officer
    Twilio commits $10 million to COVAX for equitable vaccine distribution Gavi COVAX Announcement

    These days, it feels like the world is spinning in two different directions at once.

    In countries that gained access to COVID-19 vaccines first, we’re seeing slowing infection rates and progress toward reopening. However, most of the world’s population has yet to receive access to vaccines, and remains at heightened risk of contracting the disease. Our friends, families, and coworkers in India, Brazil, Colombia, and many other countries around the world are experiencing a surge in cases. We must do more to help our global community.

    In order to stop the spread of COVID-19, everyone needs equitable access to vaccinations. That’s why today, Twilio announced that we’re providing $10 million to COVAX to support development, manufacturing, and distribution of COVID-19 vaccines for people living in underserved countries.

    COVAX: a global public-private partnership

    Coordinated by Gavi, Unicef, the Coalition for Epidemic Preparedness Innovations, and the World Health Organization, COVAX is a …

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  • By Jacob Talbot
    Be My Eyes 様、Programmable Video ソリューションを活用し、視覚障害の方へ視界を届けるサービスを提供 Be My Eyes

    この記事は 英語版ブログ記事 の抄訳です。



    日常的な作業から人生の重要な局面まで、視力の存在を多くの人が当然のことだと思っています。しかし、世界中で2億5300万の人々が日常生活に影響を及ぼす視覚障害を抱えています。Be My Eyes(ビー・マイ・アイズ)は、コミュニケーションの力を通じて世界中の視覚障害者や弱視の人々に “見える” を提供したいと考えています。



    視覚障害を乗り越えるために、多くの人が身近な人々に助けを求めますが、これにはそれなりの課題があります。Be My Eyesの最高商業責任者(CCO)であるアレクサンダー・ハウエルズレフ・ジェンセン氏は、「日常の作業を友人や家族に頼ると、人間関係に負担をかけてしまいます。このような依存関係は、視覚障害者が生活 …

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  • By Christina Frantz
    WePledge November Cause of the Month: Children WePledge_Blog_800x400-OPTD.png

    November 20: World Children’s Day

    “Around the world, children are showing us their strength and leadership advocating for a more sustainable world for all. Let’s build on advances and re-commit to putting children first. For every child, every right.” -UN Secretary-General António Guterres

    Last month, Twilio open-sourced our WePledge program to empower individuals and company employees to build positive change globally by committing 1% of their personal time or resources to do good. To accelerate the WePledge community’s impact, Twilio is donating $1 million USD from our donor advised fund to global nonprofit organizations. If you haven’t yet, join our WePledge movement and select one of ten nonprofits to receive a $100 donation from Twilio.

    This November, the WePledge community is supporting children globally

    To help you live your Pledge, we provide monthly inspiration and tips for doing good in support of the UN Sustainable Development goals. This November, …

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  • By Christina Frantz
    Join the global movement for good with Twilio, Zoom, Atlassian, and Okta WePledge Global Movement for Good

    Just as COVID-19 has accelerated digital engagement, the pandemic has accelerated our responsibility to help others as companies and individuals. From helping a neighbor who is sick, to calling someone who is lonely, to giving what we can toward social causes, the pandemic has highlighted the many ways we depend on each other, both within our companies and across the communities we call home.

    Twilio founded WePledge last year to support employees in making a positive impact. Through WePledge, Twilions give 1 percent of their time and resources to do good, and we support them by providing volunteer time off, accessible volunteer opportunities, and matching gifts. It’s a model that has proven to drive impact at scale. Over 1,000 Twilions have donated $1 million dollars and contributed 6,000 hours of service to social good.

    A new global partnership for social impact

    Now, we’re calling on you to join us. Starting …

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  • By Jacob Talbot
    Why Nonprofits Attend #SIGNALConf Why Nonprofits Attend SIGNAL

    SIGNAL, Twilio’s developer and user conference, is going virtual September 30-October 1. We can’t wait to connect with all the inspiring social impact leaders in the Twilio community at this completely reimagined SIGNAL experience.

    At Twilio, we look forward to SIGNAL all year. But we realize that if you’ve never been, then you may not know why nonprofit attendees keep coming back to SIGNAL. So we reached out to some former attendees to find out what they love about SIGNAL, and we’re excited to share what we learned.

    Without any further ado, here are the top 3 reasons nonprofits attend SIGNAL.

    1. Learn from leading businesses and nonprofits

    SIGNAL unites developers, product managers, program directors, and executives across every industry. This diversity of experience leads to unparalleled idea sharing on topics ranging from constituent engagement to data security to ethical AI. With more than 70 sessions, including presentations from …

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  • By Jacob Talbot
    Be My Eyes Delivers Sight to People with Visual Impairments Using Programmable Video Be My Eyes

    Are you part of a nonprofit or social enterprise that wants to build things for social good? offers credits and discounts to help you get started! Learn more.

    When was the last time you visited the grocery store, picked up a product, and turned it around to review the ingredients? Stop and imagine if you were unable to read the description. Or consider if you took an at-home pregnancy test, but were unable to view the results.

    From daily tasks to pivotal life moments, many people take their sight for granted. Yet 253 million people around the world have a visual impairment that affects their daily activities. Be My Eyes wants to bring sight to blind and low vision people everywhere through the power of communication.

    Blindness and Personal Independence

    Blindness occurs on a spectrum. Some people can select an item from their pantry, but are unable to …

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  • By Erin Reilly, Twilio Chief Social Impact Officer Awards Nearly $3.7 Million in Grants to 26 Nonprofits to Support Crisis Communications Crisis Response Grant Round Announcement 2019

    For nonprofits looking to scale their efforts and support more people and communities in times of crisis, technology is a tremendous asset to maximize their impact. That is why in August 2019 at Twilio’s SIGNAL conference, announced its Crisis Response and Prevention Initiative. The initiative set out to enhance the communications efforts of nonprofits who are supporting individuals and communities in the following areas:

    • Abuse (physical, sexual, technological, financial, verbal, psychological, cultural)
    • Substance abuse
    • Sexual assault
    • Suicide prevention and mental health
    • Natural disasters

    Additional funding can also help nonprofits expand their use of communications technology to reach as many people as possible. Therefore, as part of the Crisis Response and Prevention Initiative, pledged to donate $5 million by the end of 2019 to United States and internationally-based nonprofits focused on crisis response to help them expand their ability to respond to the needs of the people they …

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