Freshdesk Breaks Down Wisby’s Barriers To Customer Service with Twilio


Wisby had the drive, the customer support team, and the resources in place to deliver awesome customer service. But, there were two sizeable barriers they had to overcome: time and distance. Namely, reducing the time it took to respond to customers, and reducing the geographic telecom barriers cause a delay in response. To solve their problems and deliver excellent customer service, Wisby enlisted the help of… Read More

Victory 91.5 Takes Radio From Hardware Powered to Software Powered with Twilio


There are certain tools of the trade all radio stations use. The most insufferable morning zoo drive-time duos and world’s best DJs (cough, cough Seattle’s KEXP) all drop radio station ID’s. You know how it goes, a famous musician or excited fan shouts out the radio station’s name and motto. It seems simple enough, but getting audio from the phone to the airwaves is a tricky… Read More

Getting Started with Gradle and the Spark Framework

Spark and Gradle

One of the worst phrases I hear at student hackathons is “I can’t build a cool web app because I only know Java”. I see two solutions to this dilemma. We can either agree to hunker down and get started learning Ruby or Python or we can embrace existing knowledge and dissolve this misconception. Even a veteran might not associate Java with quickly spinning up a… Read More

20,000 Text Messages Under the Sea with OpenROV, Node.js and Twilio


Meet Rovie. Rovie is our underwater robotic friend here at Twilio: Rovie and Brent. Rovie is the one on the left. Over the past couple months myself and fellow Developer Evangelist Brent Schooley have been teaching Rovie to swim and send underwater pictures whenever she gets a text message.  Last week at That Conference we took Rovie to her first party and he enjoyed swimming in the beautiful pool at… Read More

Introducing Twilio Developer Evangelist Eddie Zaneski

When did you know that you wanted to flip bits and change the world as a software developer? Some members of our wonderful tech community have always known exactly what they wanted to do. However, my introduction to the magical world of programming came a bit later in the game than many others. I owe the community for helping me catch up. Two years into a… Read More

Diving Into The Internet of Things With IBM Watson And Twilio


Twilio is a tool you can use to build a conversation wherever you need it. You might be building a simple conference line for your co-workers. If you’re IBM, you’re probably forking a Twilio Video stream from an iPad to a JavaScript SDK so IBM Watson can do natural language processing in realtime. It’s probably not your typical conversation archetype, but it is possible with a… Read More

Docker Workflow on OSX in 60 Seconds


Getting started with Docker feels more like a game of Simon than it does learning a new tool. Using Docker on OSX requires, at a minimum, boot2docker and docker. Multi-container applications require docker-compose, as well. It’s extremely easy to confuse the interfaces for each of these applications. For example, build, up, start, stop, ps, and save are commands shared across two, if not all three of the… Read More

Building A Group Messaging App with Meteor, MongoDB and Twilio


There’s been a lot of buzz around the Meteor framework, and with their adoption of ES6 coming later this summer now is a better time than ever to try it out! In this post, we are going to build a simplified GroupMe clone using Meteor, MongoDB, and Twilio. The app will serve as an SMS group messenger that will let us create groups of phone numbers and blast a text message to… Read More

How to Protect Your Android Phone From the Stagefright Bug


Earlier this morning, a vulnerability was disclosed for Android phones performing a remote code execution over MMS. Dubbed “Stagefright“, the vulnerability exploits SMS/MMS clients by sending a malformed media file to the user which is automatically downloaded by the default client. If you’re using Google Hangouts as your default SMS client, here’s how to protect your device from Stagefright by disabling automatic downloading of media files sent… Read More