Make Your CRM Communicate: How To Build In-Browser Calling With Twilio and Salesforce

Twilio DF13

When you’re chasing leads, calling customers and managing demos, every minute counts. So how can you make the most of your Salesforce CRM? By making it a phone. Sales Engineer Charles Oppenheimer shows you how to make and receive calls directly from the browser, while using Salesforce’s Service Cloud Console to pull up key customer information and data. Using Twilio Client, WebRTC and Twilio’s newly updated… Read More