Introducing Call Progress Events – Flexibly Track and Control your Outbound Calls

Today we’re excited to announce Call Progress Events, a new feature that enables you to build advanced outbound dialing applications and gives you the ability to have granular call control. You no longer need to maintain complex application state because Call Progress Events uses webhooks to instantly notify you of what’s happening during an outbound call and alert you when it progresses through key events, such… Read More

12 Hacks of Christmas – Day 9: Call Congress

day9

Frosty the congressman, was a busy hard-to-get a hold of soul… well, that certainly doesn’t roll of the tongue, but at least it’s topical. Welcome to another installment of the #12HacksOfChristmas. I hope by now you are listening to festive tunes, sipping festive beverages, relaxing next to a warm fireplace with your pet ferret snuggled on your shoulders. But if you, like me, live in a… Read More

Twilio Value Equation: Innovation. Ease of Use. Lower Price

Twilio_Blog_Price-Reduction

Each and everyday, we look for opportunities to add value to our platform and make it easier for you to deploy apps using Twilio. Sometimes that added value comes through in product innovation – with recent releases like MMS for long codes, Media Stream Control, and the Feedback API. Today, we’re excited to announce lower prices. Beginning November 1st, customers will save up to 25% for… Read More

MovingCompanies.com Puts You In Touch with the Right Movers with Twilio Voice

Screen Shot 2014-07-30 at 11.26.18 AM

Alex Zehnbacht (pictured right) got involved in the moving industry right after he moved to the US in 2003. Alex got busy fast. He worked as a salesman, foreman, and visual estimator. He founded Moving Matrx.com, which was sold to Relocation.com in 2008. The deeper he dove into the rabbit hole of the moving industry, the more he saw how badly it needed fixing. So, this… Read More

Building Better Phone Trees With Twilio Using Multivariate Testing

michael-wawra-lo-res

In our earlier blog post, Twilio for Phone Trees, we showed you how to create a phone tree using Twilio, Ruby, and Sinatra. In this post, we are going to apply one of the web developers most powerful tools, multivariate testing, to many company’s favourite communications tools, the phone tree. Multivariate testing will allow us to answer a lot of different questions about our phone tree:… Read More

Call My Nana: Danielle Leong Sets Up Life Saving Voice Reminders For Her Grandma With Twilio

Screen Shot 2014-03-26 at 6.03.39 PM

The following post was written by Danielle Leong Front End Web Developer at Twilio, and wonderful grand-daughter to her dear Grandmother. My grandmother is 92 years old. She has 6 children and 11 grandchildren (not counting the furry, four-legged ones). She was on the first women’s basketball team in San Francisco, served on the city’s Grand Jury, and was an avid swing dancer. She’s still fiercely… Read More

The Tech Behind A Tow: The City Of Boston Reunites Cars With Owners Using Twilio Voice

boston

The instant a car gets towed, the clock starts. For every hour the car and the owner are separated, it costs all parties involved money.  Police spend their valuable time tracking down the owner. Towing companies take up valuable lot space storing the car while the owner makes dozens of calls to track down their car. The City of Boston towed 44,787 cars in 2012. When… Read More