CMT Brings Thousands To The Party: Using Twilio To Connect Fans With The Cast of Party Down South

PartyDownSouth

When season three of Party Down South premiered on CMT, it ranked among the top five programs in its time slot with millennials and ranked in the top 10 programs tweeted about in prime time. The reality show profiles a crew of rowdy southerners all living in one house together for a summer. As you can imagine, things get a little crazy, and fans have really… Read More

Meet Signal Speakers: From Coding In The Newsroom, To Making You Sure Can Stream House of Cards

Signal Twilio Conference

This year’s Signal Conference brings together the people who are building the future of communications. You might be surprised how familiar you already are with them. If you use Netflix, you might owe a hat tip to Mike. If you live in Minneapolis and read the MinnPost, you can thank Alan for keeping your data on point. We’re excited to have a crew of inventive speakers… Read More

Building With Authy And Twilio: Keeping Conversations Open And Security Gaps Closed

TwilioAuthy

Communication at its core is just a conversation between two parties. We love good conversation, and we want to make as easy as possible for you build apps that power those connections, and do it securely. Today, we welcomed Authy to the Twilio tribe to make it even easier for you to integrate strong user identification into anything you’re building. Sign up for Authy, and learn… Read More

Ahoy Authy: Welcome Authy To The Twilio Family

Twilio Acquires Authy

It’s 2015, and every week there’s another security breach. We’ve learned that retailers aren’t safe from their HVAC vendors, Seth Rogen can stir an international cybersecurity incident, and not even the venerable OpenSSL can be trusted. The only strategy is multiple layers of security, and so every login box on the Internet needs to be secured and secured again. That’s non-controversial, but doing so has traditionally… Read More

TaskRouter and the Internet of Things

The King of Cool

There are millions of devices hooked up to the Internet and generating data, from refrigerators monitoring their contents to webcams tracking intruders. These connected devices, collectively referred to as the “Internet of Things” often create work that needs to be done by humans. How do we keep track of all that work? How do we assign that work to an appropriately skilled and available worker? How… Read More

Introducing TaskRouter

TaskRouter

Today we announced the launch of TaskRouter. TaskRouter is the beating heart of a contact center, made available in the cloud as an API for developers looking to solve any kind of intelligent routing challenge. TaskRouter can dynamically assign tasks of any type to the workers that can best handle them. Calls, SMS, support tickets, leads or even machine data can be routed based on the… Read More

Note Taking On the Go With Evernote and Twilio – Part One

twilio_plus_evernote

A good note taking system is extremely valuable. There are numerous times in any given week in which there’s some piece of information I need to capture in a reliable place. The safe place for this type of information for me is Evernote. It is available on every device I use and it syncs effortlessly so I know my information will always be available. However, I… Read More

Calculating Net Promoter Score with Python and SMS

potential-nps-banner

On the Twilio Developer Evangelism team we’re constantly seeking quantitative feedback to improve how we work. In 2014, I began collecting feedback via SMS to calculate Net Promoter Score on my conference talks as one quantitative measure for how talks were received. For example, at the end of my DjangoCon 2014 talk you can see in the video how I asked the audience to text in… Read More

How Patrick McKenzie (patio11) Builds Twilio Apps

Patrick McKenzie speaking at the Business of Software conference

You may know Patrick McKenzie as patio11 on the interwebs. He’s the: founder of Bingo Card Creator highest rated commenter on Hacker News author of Sell More Software and the Kalzumeus Software blog Creator of the Hacking Lifecycle Emails video course Patrick’s also self-described as “Twilio’s number one fan.” In 2010 he started Appointment Reminder which, you guessed it, sends appointment reminders using Twilio SMS and voice calls. Along the… Read More