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  • By Jeff Eiden
    Creating a COVID-19 vaccine standby list Vaccine Standby List.png

    A new Quick Deploy app to quickly launch a COVID-19 vaccine standby list is now available for public health agencies. Deploy the template here.

    COVID-19 vaccine production is ramping up globally, a cause for new optimism in the global fight to end the pandemic. However, significant distribution challenges remain. Currently, vaccine supply is limited, so health agencies and medical centers face difficult decisions about who gets prioritized for vaccination — each with their own allocation formulas that are evolving in real-time. Meanwhile, many residents are eager to understand when they will become eligible to make an appointment for the vaccine. To ensure a successful and equitable rollout, the ability for health agencies to directly engage with their residents is critical.

    The City of San Francisco, recognizing this challenge, moved quickly to launch a digital vaccine standby list for its residents, with SMS messaging powered by Twilio. This app …

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  • By Susan Lucas Collins
    Twilio partners with Google and Apple to stop COVID-19 with Exposure Notifications Exposure Notifications Header

    One year into the COVID-19 pandemic, there’s light at the end of the tunnel, with multiple vaccines getting approved in countries around the world. At the same time, global infection rates are near all time highs due to winter seasonality, emerging virus variants, lockdown fatigue, and challenges in public compliance with public health guidelines.

    While there’s good reason for optimism as vaccine distribution accelerates, inoculating 7 billion people will take time. That’s why it’s still essential that we take all available precautionary measures now and in the months to come. It’s also why Twilio is partnering with Google and Apple to power SMS messaging for Exposure Notifications.

    Contact tracing that protects your privacy

    Exposure Notifications is an open source API framework for contact tracing. The software uses Bluetooth to anonymously track human proximity and notify people if they are exposed to COVID-19.

    Here’s how it works. Using short strings …

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  • By Jacob Talbot
    Be My Eyes 様、Programmable Video ソリューションを活用し、視覚障害の方へ視界を届けるサービスを提供 Be My Eyes

    この記事は 英語版ブログ記事 の抄訳です。



    日常的な作業から人生の重要な局面まで、視力の存在を多くの人が当然のことだと思っています。しかし、世界中で2億5300万の人々が日常生活に影響を及ぼす視覚障害を抱えています。Be My Eyes(ビー・マイ・アイズ)は、コミュニケーションの力を通じて世界中の視覚障害者や弱視の人々に “見える” を提供したいと考えています。



    視覚障害を乗り越えるために、多くの人が身近な人々に助けを求めますが、これにはそれなりの課題があります。Be My Eyesの最高商業責任者(CCO)であるアレクサンダー・ハウエルズレフ・ジェンセン氏は、「日常の作業を友人や家族に頼ると、人間関係に負担をかけてしまいます。このような依存関係は、視覚障害者が生活 …

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  • By Susan Lucas Collins
    How to use communications to distribute COVID-19 vaccines globally COVID-19 vaccine distribution

    As countries race to vaccinate residents for COVID-19, communications will play a critical role in ensuring effective, equitable vaccine dissemination. According to the U.S. Centers for Disease Control and Prevention (CDC), “[r]eaching intended vaccine recipients is essential to achieving desired levels of COVID-19 vaccination coverage.”

    We’ve identified five key areas where communications and digital engagement can help public agencies, healthcare providers, pharmacies, employers, community organizations, and all public health stakeholders administer vaccine delivery. These areas are: public information and engagement, enrollment and registration, appointment coordination, monitoring vaccine effectiveness, and distribution logistics.

    In particular, digital communications can promote vaccine effectiveness by helping patients to ensure they receive their second dose.

    If you’re working on vaccine administration, Twilio is here to help. Together, we can now help ensure that everyone can get access to this vital vaccine.

    Communication solutions for vaccines

    We want to help you address the overarching challenges in …

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  • By Natasha Whitledge
    5 tips to make your virtual week of service a success 5 tips to make your virtual week of service a success

    WePledge has empowered employees at Twilio to radically improve their communities by donating 1% of their time and resources to causes they care about. But being a force for good has looked different this year. 2020 has been challenging for many, making it even harder to fit philanthropy into everyday life.

    That challenge was front and center for our Employee Impact team as we planned our Global Week of Service — an annual event for Twilions across the world to come together and volunteer in their communities. We knew we’d be contending not only with a global pandemic, but also election anxiety, the challenges caregivers are facing supporting children or loved ones, video conferencing burnout, and general year-end exhaustion. This meant we needed to reimagine the event and how we promoted it entirely.

    And reimagine it, we did. Twilio volunteers, nearly 1,700 strong, showed us that while volunteering in …

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  • By Christina Frantz
    WePledge November Cause of the Month: Children WePledge_Blog_800x400-OPTD.png

    November 20: World Children’s Day

    “Around the world, children are showing us their strength and leadership advocating for a more sustainable world for all. Let’s build on advances and re-commit to putting children first. For every child, every right.” -UN Secretary-General António Guterres

    Last month, Twilio open-sourced our WePledge program to empower individuals and company employees to build positive change globally by committing 1% of their personal time or resources to do good. To accelerate the WePledge community’s impact, Twilio is donating $1 million USD from our donor advised fund to global nonprofit organizations. If you haven’t yet, join our WePledge movement and select one of ten nonprofits to receive a $100 donation from Twilio.

    This November, the WePledge community is supporting children globally

    To help you live your Pledge, we provide monthly inspiration and tips for doing good in support of the UN Sustainable Development goals. This November, …

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  • By Christina Frantz
    Join the global movement for good with Twilio, Zoom, Atlassian, and Okta WePledge Global Movement for Good

    Just as COVID-19 has accelerated digital engagement, the pandemic has accelerated our responsibility to help others as companies and individuals. From helping a neighbor who is sick, to calling someone who is lonely, to giving what we can toward social causes, the pandemic has highlighted the many ways we depend on each other, both within our companies and across the communities we call home.

    Twilio founded WePledge last year to support employees in making a positive impact. Through WePledge, Twilions give 1 percent of their time and resources to do good, and we support them by providing volunteer time off, accessible volunteer opportunities, and matching gifts. It’s a model that has proven to drive impact at scale. Over 1,000 Twilions have donated $1 million dollars and contributed 6,000 hours of service to social good.

    A new global partnership for social impact

    Now, we’re calling on you to join us. Starting …

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  • By Jacob Talbot
    Why Nonprofits Attend #SIGNALConf Why Nonprofits Attend SIGNAL

    SIGNAL, Twilio’s developer and user conference, is going virtual September 30-October 1. We can’t wait to connect with all the inspiring social impact leaders in the Twilio community at this completely reimagined SIGNAL experience.

    At Twilio, we look forward to SIGNAL all year. But we realize that if you’ve never been, then you may not know why nonprofit attendees keep coming back to SIGNAL. So we reached out to some former attendees to find out what they love about SIGNAL, and we’re excited to share what we learned.

    Without any further ado, here are the top 3 reasons nonprofits attend SIGNAL.

    1. Learn from leading businesses and nonprofits

    SIGNAL unites developers, product managers, program directors, and executives across every industry. This diversity of experience leads to unparalleled idea sharing on topics ranging from constituent engagement to data security to ethical AI. With more than 70 sessions, including presentations from …

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  • By Twilio
    Developers Doing Good: Sachin Medhekar Takes on the Fight Against Homelessness in Los Angeles Sachin - Devs Doing Good (1).png

    Today, we’re highlighting a developer that didn’t just see a growing problem of homelessness in his home city of Los Angeles. He put his skills to work to address the problem. Read on to learn how Sachin Medhekar built a messaging platform using Twilio Programmable SMS to keep people experiencing homelessness and rent insecurity up to date on critical support services.

    Tell us about you. Where are you from? What’s your day job?

    Hello! My name is Sachin Medhekar. I’m from Laguna Niguel, a suburb near Dana Point in Southern California. For the past several years, I’ve run a software design and development studio here in Los Angeles focusing mostly on launching MVPs (minimum viable products) for startups. More recently, I’ve begun doing innovation consulting for civic and nonprofit companies.

    How did you start to get involved volunteering with the people experiencing homelessness in LA? Why is this an …

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  • By Brenda Minor
    How digital health surveying is critical to flattening the COVID-19 curve REDCap Blog Header

    Despite herculean efforts by first responders and health workers around the world, the coronavirus has managed to stay one step ahead of us, costing more lives every day. We can’t stop COVID-19 without first accurately and comprehensively tracking new infections. Until testing for COVID-19 is widely accessible, surveying remains one of the best tools available to public health organizations to quickly understand how the virus is spreading and explore ways we can collectively flatten the curve.

    Organizations across the public health sector use surveys to inform COVID-19 response efforts in a variety of ways:

    • Departments of health survey citizens for COVID-19 symptoms to understand virus hot zones in their region
    • Hospitals remotely monitor the health of patients and frontline healthcare workers to prevent hospital overcrowding
    • Universities collect data for critical research studies on the virus, including for ongoing clinical trials of the efficacy of COVID-19 pharmaceutical treatments and vaccines …
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