Gryphn Secure Messaging: SMS Messages Secure Enough for SWAT

Sometimes a text is just a text. But, sometimes a text contains confidential, time sensitive information about Abbeville County, South Carolina’s SWAT team’s rallying point. When you’re worrying about bad guys with guns, you’d rather not dwell on the security of your text message. The three friends who founded the mobile security company Gryphn are working to make texting more secure for the Abbeville SWAT team, and… Read More

Sunlight Foundation Launches Two Twilio-Powered Apps to Help Prepare You for Election Season

Election season is upon us! As we inch ever closer to the voting booth this November we’ve already begun to see a large number of civic-focused apps, to help inform, educate and empower citizens. Just a couple of days ago, at the Personal Democracy Forum in NYC, members of the Sunlight Foundation took the stage to announce two new, very exciting, Twilio powered apps to the public… Read More

DOers in Action: Kunal Batra of General Machines

Kunal Batra is the founder of General Machines, a new startup whose goal it is to use Machine Learning to solve real world problems. Right now Kunal is working on multiple Twilio-powered services to help connect people who otherwise could not communicate with each other. The first service, Deaftel, allows people who are deaf or hard of hearing speak with hearing users. Another communication tool, Universal… Read More

TheInterviewr uses Twilio for call recording, SMS reminders and more

A new interview app built on Twilio brings the benefits of cloud communications to everyone from bloggers to lawyers It’s the Monday after a long holiday weekend, and you’re a corporate recruiter facing a long list of candidates you need to call. But first, there’s a mountain of information to locate and review, not to mention dozens of interviews and auto-reminders to set up. You love… Read More

Buzzbeeper Uses Twilio to Help Businesses Understand What Their Customers Think

Buzzbeeper is a new, easy-to-use service that actively helps businesses find out what their customers think about them, giving them better control over their brand and reputation. Customers can provide simple ratings via voice and SMS (powered by Twilio), which are displayed in real time for staff to see and respond to if needed. Here’s what Pardner Wynn, founder of Buzzbeeper, had to say about his… Read More

FastCustomer Uses Twilio's Voice API to Make Short Work of Waiting on Hold

Millions of people are on hold right now. Southwest Airlines alone handles 110,000 calls a day. On one side of these calls is an army of machines, and on the other side are people wasting their time waiting until an operator is ready. FastCustomer decided to do something about it. Why not have the machines talk to the machines and the humans talk to the humans?… Read More

Good Dog Design Uses Twilio to Make Sure the Cake is Not a Lie

Wendy’s, the famous Australian ice cream franchise, came to Good Dog Design with a problem: they wanted to sell cakes online, but many of their stores had no way to handle Internet orders. Good Dog Design came up with an elegant ordering system using Twilio’s Voice API that would allow stores to take orders without having to buy any new hardware. When a customer purchases a… Read More